Peggy S.
Submitted 11/07/24
Staff and Dr Shook very caring and friendly. Never a long wait. Would recommend.
Joseph C.
Submitted 11/06/24
Good as always. Dr. And staff friendly, explain treatment very well.
Dee A.
Submitted 11/05/24
Dr Shook and his staff are always very friendly and explain what they are doing and what to expect very thoroughly. I have a lot of problems with my skin and am very grateful that I have such an excellent dermatologist!
Mary M.
Submitted 10/31/24
Their office & staff are outstanding. I got excellent care. My nurse has I think Jenny was excellent and Dr Shook was excellent. All the staff in the office were great. Highly recommend their office & Dr. Shook
Donna M.
Submitted 10/30/24
Appointment taken on time and from the time the nurse starting to prep me every step was explained. Every moment was made comfortable. Fantastic medical team
Douglas R.
Submitted 10/22/24
Best Doctor ever. Cured me from things I didn’t even know I had.
Donald W.
Submitted 10/18/24
Good staff.
Norn B.
Submitted 10/17/24
I had a couple of cysts on my neck that I needed to get surgically removed. Obviously this is a sensitive area and you want to have a great deal of confidence in whoever you have do that type of procedure. I had these for many years and they had grown larger and deeper. After reading the many positive reviews on Dr. Shook I decided to have him remove them. Dr. Shook and his entire staff were very competent, kind and helpful. The procedure went very well and I had absolutely no complications afterward. I highly recommend Dr. Shook and his staff. The care I received was excellent!
Stephen B.
Submitted 10/11/24
Fantastic! Jessica is very friendly, very knowledgeable, and didn’t yell at me for not wearing sunscreen when riding my motorcycle. If fact, I was inspired to look for my sunscreen. I want to make her proud of her horrible patient when I see her next year for my screen.
Richard M.
Submitted 09/18/24
All there are very caring and professional.
Michael M.
Submitted 09/05/24
A total pro. I have been a patient of Dr Shook for several years and always feel totally comfortable with the treatment plan he recommends. The staff is very friendly and explains each step of what is going to happen.
Darrell H.
Submitted 08/29/24
Excellent serve Great tesults
Gary L.
Submitted 08/23/24
I’m a long time patient of Doctor Shook’s Team. Doctor Shook is the only Dermatologist I’ll use. Professional, Great bedside manner, Takes time to listen to his patients and exceptionally friendly. I highly recommend Doctor Shook and his entire team from front desk to all the nurses. Gary LaBlue
Edward M.
Submitted 08/22/24
Professional friendly staff. Dr Shook easy to talk to. Explains everything answered every question. Great Doctor highly recommend.
Corrie I.
Submitted 08/06/24
PRP has been life changing for me. I have never seen as much regrowth with steroid injections or topicals for alopecia compared to PRP
Gary B.
Submitted 08/06/24
Very courteous and professional group, Dr Norris has done several procedures on me and I highly recommend him. His nurse Jackie took great care of me .
Cindy C.
Submitted 07/31/24
Dr Cook-Norris is extremely gentle and thorough with his mohs surgery. He has done 7 on my face and you can’t even see my scars. He gets 100% of the damage out with no pain and very rarely has to go in more than once. His team is great and always on time. I’m always taken to the surgery room on time. The healing time is very short and they follow up to make sure you are doing well. I would recommend him over any doctor I have been to.
Gary L.
Submitted 07/12/24
Seamless
Arthur B.
Submitted 06/20/24
Cordial, polite and respectful. Thorough and took time to answer my questions.
Ann R.
Submitted 05/23/24
Dr. Shook is very personable and friendly. He explains what he is going to do and makes sure that you are comfortable.
Basil W.
Submitted 05/09/24
Dr. Shook is the best!
Victor F.
Submitted 04/27/24
Dr. Shook is highly qualified and skilled in his practice. He has performed numerous surgeries on my face, head, ears and neck all with minimal visibility. I would highly recommend him for anyone wanting the best in skin cancer treatment which requires surgery.
Dean W.
Submitted 04/19/24
I’ve been under the care of Drs. Norris and Melissa for years now. It’s such a relief to be in their hands as professional, sensitive, caring providers. Words can’t describe how my wife and I feel about my care. At the end of my treatments they give a good pep talk and advice that I follow religiously.
Dean W.
Submitted 04/18/24
Great job
Susan H.
Submitted 04/11/24
Competent and reassuring care. Thank you.
David B.
Submitted 04/04/24
I was very pleased with the staff and the procedures that the doctor performed. I highly recommend your services
Martha S.
Submitted 03/25/24
Highly recommend
David W.
Submitted 03/21/24
Fantastic experience. Dr Aboul-Fettouh’s depth of knowledge, expertise, genuine interest, care and concern is unmatched. You are in good hands. Greatly appreciated . Thank-you !
Thomas L.
Submitted 03/09/24
Very professional and on time.
Darlene J.
Submitted 03/08/24
Was very pleased with Dr. Shook and his nurse Ashley B. They listened to my concerns and put me at ease. I would recommend Dr. Shook to any one having dermatology issues.
Stirling P.
Submitted 03/08/24
I received excellent service from the entire staff at Dr. Cook-Norris’ office in The Cypress area located on Hargrove Road. The office is efficient and well managed, The entire staff was professional. The results of my ear procedure were excellent and I recommend this office to anyone who wants professional courteous and convenient healthcare.
Mark W.
Submitted 03/06/24
Very knowledgeable Doctor and Staff with great ‘people’ skills.
Stephen K.
Submitted 03/05/24
Very professional,very friendly . They do great work.
Kathleen F.
Submitted 02/28/24
The doctor and staff were very professional and friendly. My MOHS procedure was done without any pain, and it was nice to know the results promptly.
Bernard V.
Submitted 02/22/24
This has been the third time that Dr shook and his team removed cancer related tissues from my skin and did an excellent job on each of the occasions. I would recommend to anyone who is dealing with the same dermatology issues and is looking for help to reach out to their office at 3786 FM 1488.
Trisha S.
Submitted 02/20/24
Dr. Cook-Norris and the staff at TWSSC (especially Freddie!) were fantastic with my concerns, my comfort level during my squamous cell carcinoma removal, and to ensure I had options for future care to take care of myself better. I deeply appreciate the level of care I have received. This is my second skin cancer removal surgery and I have done both with Dr. Cook-Norris, the first being 5 years ago that needed reconstruction on my nose, and the scar is virtually undetectable. I have no doubt that the results of this surgery will be just as fabulous.
Gary C.
Submitted 02/20/24
Very, very competent and compassionate! Easy to talk to! Great help, too! These comments come from six Mohs surgeries from Dr. Norris. If I need more, I won’t hesitate to have him do them!
Carol I.
Submitted 02/07/24
Fabulous doctor and staff. I would trust no one else. Very caring ❤️❤️❤️
James D.
Submitted 02/01/24
Was very pleased with my recent radiation treatment for skin cancer and the successful removal of two skin cancers.
Jean R.
Submitted 01/26/24
Everyone is helpful and kind and efficient. I could not ask for better service.
Betty H.
Submitted 01/26/24
The office’s procedure & process was very efficient. Dr. Shook is very proficient in Mohs surgery & was able to get clear margins on the 1st cut!
Rex W.
Submitted 01/20/24
Always appreciate Dr. Shook’s care and professional service.
Kathryn H.
Submitted 01/12/24
Dr Shook and Jackie were very gentle and took great care of my 89 year old momma.
Debra T.
Submitted 01/09/24
Great
Dee A.
Submitted 01/03/24
Very friendly and helpful. Answered my many questions with a smile!
Susan P.
Submitted 12/22/23
Professional, helpful staff
William W.
Submitted 12/13/23
Dr. Shook does amazing work. We refer him to anyone who is looking for a dermatologist that does MOH surgery.
Ronald C.
Submitted 12/12/23
Dr Norris and staff were excellent. This is the best place to come to for surgery. They are very professional and caring, Thank you so very much.
Rhumina S.
Submitted 11/30/23
Curtious and patient oriented
Edward S.
Submitted 11/16/23
Efficient!!!
Robert T.
Submitted 11/06/23
Dr. Shook was great. Office staff was very friendly. Carol was the best nurse nurse I have met. Will definitely use them in the future.
Jeffrey C.
Submitted 11/01/23
Dr Shook did a fantastic job on my squamous cell removal. I had a large growth on my right eyelid which I was afraid would cause an awful scar but I’m relieved Dr Shook did the removal and all looks good
Barbara J.
Submitted 11/01/23
It’s the best place to go. The nurses and doctors make you feel comfortable and I’m glad I came to their office. Dr Cook Norris is always willing to help me with all my needs.
Jennifer E.
Submitted 10/30/23
Welcoming and knowledgeable staff. Great atmosphere
Gregory B.
Submitted 10/26/23
Always genuinely caring. Never in a rush like most doctors.
Tanya D.
Submitted 10/24/23
Great!
Miriam L.
Submitted 10/03/23
Honestly I would not trust my dermatology needs to any other team than Dr Brent Shook and his staff. Excellence is their goal, in every aspect of their practice. He is the Gold standard, from diagnosis to cure. The staff is amazing, and the office takes care of your every need.
Robert C.
Submitted 09/28/23
Had two minor procedures and was done in a matter of 1/2 hour with no pain or discomfort at all.
Ronald M.
Submitted 09/20/23
Always friendly and respectful
Vaughn L.
Submitted 09/19/23
Great place and on time
Donnie B.
Submitted 09/19/23
Good
Raymond K.
Submitted 09/15/23
Excellent service. If it wasn’t for the “cutting” I might look forward to the visit! Just wonderful and friendly staff. Dr Shook is great. Can’t say enough good things about his professionalism and his explanation of what transpired. My thanks to everyone. Ray Kelly.
Donald S.
Submitted 09/15/23
Very courteous and professional. Answered all my questions.
Kathryn D.
Submitted 09/14/23
Exceptional experience! Dr Aboul is top notch!
Brian S.
Submitted 09/11/23
Dr. Shook has performed a number surgeries on me over the years. His staff is friendly and very professional. He’s a great surgeon whose stitching leave very little scarring.
Rosemary D.
Submitted 09/07/23
Great job by doctor and staff.
Jerry G.
Submitted 09/07/23
Better than I expected, pain free and very professional!!’
Timothy N.
Submitted 09/07/23
Very friendly, professional and compassionate.
Ann F.
Submitted 09/01/23
Everyone is always so pleasant and making sure that I am comfortable during my procedure and explaining everything
Jasper H.
Submitted 08/31/23
Compared to another dermatologist. Dr shook was incredible took time to discuss it and had better equipment to work on me. The other dr just induced pain on me it was terrible. Dr shook was incredible
William R.
Submitted 08/30/23
Freddie and Dr. Norris are truly amazing people. Bedside manner is second to no one. They explained the entire procedure prior to beginning the procedure setting me at ease.
Mark C.
Submitted 08/23/23
Susannah Andrews is absolutely the best dermatology professional I have ever had, and I’ve experienced many. Three qualities (out of so many) that she posses really hit home with me. 1) She is incredibly through, and puts you at ease, even when she’s working in very delicate (private) areas. 2) Susannah is very professional. 3) She is also exceedingly personable.
Michael A.
Submitted 08/22/23
Helpful and everyone knows what they are doing, plus are very pleasant
Helen R.
Submitted 08/21/23
Everyone answered our questions and there was help to move her. Very appreciative of the staff!
Michael O.
Submitted 08/21/23
Great, I love Dr Shook and entire staff.
Donna M.
Submitted 08/17/23
Wonderful experience every time. Staff and doctor are very personal. One noticed my new hair due and the doctor told me to say hi to my brother who he has also treated. At end of visit doctor always thanking me for letting him treat me
Debie N.
Submitted 08/10/23
Dr. Norris Cook did a magnificent job with my MOHs procedure. He asked if I had any questions and he listened to my concerns;he is very kind and sympathetic. This is the third time I’ve been to him. Have had phenomenal results. Can’t even tell I’ve been cut and sewn up because he has the hands of a plastic surgeon and leaves no visible scars. His assistant Freddie has a very gentle touch while injecting before surgery and cleaning me up after surgery. All in all a very good experience.
Dan P.
Submitted 08/03/23
Dr. Norris and his Staff are very professional and caring. It’s very hard to find Doctors and Staff to really care for you. I rarely give any recommendations but I could not pass up this opportunity. I highly recommend Dr. Norris.
Glen K.
Submitted 07/27/23
I liked the service as well as the doctor and nurse staff.
Colleen D.
Submitted 07/26/23
Explained everything to me before they did- staff friendly and encouraging- dr shook was awesome as was Jessica.
Shaun T.
Submitted 07/21/23
Always efficient and friendly.
Janet N.
Submitted 07/06/23
Great experience nurse Joanne was exceptional
Harold W.
Submitted 07/05/23
Professional, as always. I came to you because my old dermatologist kept referring me to you. I did not make a mistake.
Robert S.
Submitted 07/03/23
Excellent
Floyd P.
Submitted 06/27/23
The doctor was thorough, professional, and effective.
Jimmie W.
Submitted 06/27/23
Well organized including the staff
Dawn D.
Submitted 06/26/23
Wishing that I didn’t have to have this experience, & it’s the first time to have skin surgery removal, the overall experience was good. Dr Shook & his nurse were extremely nice, helpful & kind.
Charles E.
Submitted 06/22/23
Great
Karen P.
Submitted 06/21/23
Very caring
Charles L.
Submitted 06/15/23
I’m a returning patient and I’m very satisfied with my care and services. The staff was absolutely terrific. The best of care.
Charles S.
Submitted 06/14/23
From check in to Debbie and the doctor to check out was friendly, professional and caring.
Steven B.
Submitted 06/14/23
Great personnel and service. Dr. Shook and staff are outstanding!
Donald T.
Submitted 06/12/23
Very professional and friendly care. I always leave feeling good about my appointment.
Kostantino R.
Submitted 06/03/23
Dr. Shook and staff have been a pleasure for many years.
Ralph C.
Submitted 06/02/23
very professional, clear explanations was always
Patricia T.
Submitted 05/31/23
Dr. Shook and his staff are very kind, caring and professional. I would highly recommend them!
Chris R.
Submitted 05/26/23
I did not know what to expect but Freddie and Dr Cook Norris explained everything to me. My spots were on my nose and I was not sure how the surgery would go. It required more surgery than I thought but the results are great. I highly recommend them!
Nelda W.
Submitted 05/19/23
Excellent service
Robert K.
Submitted 05/18/23
Dr. Shook is great! Also his staff!
Keith G.
Submitted 05/16/23
Dr. Cook-Norris did an excellent job on bad skin damaged areas on my forehead, cheek, and nose. I was very pleased with how the MOHs surgery on my nose turned out. Do not hesitate to trust him and his excellent staff. They are all very professional.
Annabelle J.
Submitted 05/16/23
Excellent nurse and Dr Shook. The wait time before surgery was short and every one was very kind. Dr Shooks nurse made sure I was very comfortable and explained my procedure which made me relax. Dr shook was so kind and assured me everything was going well. Yes, I hope I do not need any more cancers removed but if I do Dr Shook and his nurse will be my choice and my request.
Ellen H.
Submitted 05/03/23
Very low wait time, staff and doctor very personable and answered all my concerns. Was very interested in my problem. Would definitely recommend Dr Shook.
Pekka J.
Submitted 05/03/23
Fast and efficient.
David W.
Submitted 05/03/23
Dr. Cook-Norris and his staff are special people. I have struggled with skin damage caused by over exposure to the sun and have had multiple Mohs surgeries. Dr. Cook-Norris has a wonderful demeanor and gives you confidence so you can relax and let him apply his talent. And, even though it’s a doctor’s office, they somehow keep to their appointment times! First class operation.
Robert K.
Submitted 05/01/23
Fast check-in and short wait. Dr Shook had great “bedside” manners. Answered all questions and gave detailed explanation of what he saw.
Vicki D.
Submitted 04/18/23
Professional, friendly doctor & staff. I was very nervous & they assured me with understanding of what I had to through.
Miriam L.
Submitted 04/14/23
Excellence is the standard at either office. The entire staff is caring and informative, giving you the best information and procedures for all skin care problems.
Milton B.
Submitted 04/14/23
Staff and doctor was amazing. They explained everything in great detail. Would highly recommend them anytime.
John S.
Submitted 04/06/23
On time with a great staff
Sue H.
Submitted 04/04/23
This practice is one of the most pleasant dermatology offices that I have encountered. All of the staff is wonderfully kind, patient, and accommodating. The office atmosphere is quiet and calm. The doctors and nurses are all wonderful. A special thanks to nurse Freddi and Dr Cook-Norris for the highly professional and successful surgeries performed. This is a great medical practice!
Mark H.
Submitted 04/04/23
Our office visits have been extraordinarily pleasant. All of the staff are kind, considerate and pleasant. The atmosphere at this practice is soothing. All of the encountered doctors and nurses are wonderful, with a special mention of nurse Freddi and Surgeon Dr Cook-Norris.
Kenneth S.
Submitted 04/03/23
Very good
Avis B.
Submitted 04/03/23
Short wait; visit was reasonable period of time; nurse, PA and doctor were professional and friendly; they answered all of our questions; room temperature was nice; experience was good; no complaints. We are confident they did their job well.
Donald A.
Submitted 03/24/23
Efficient, effective, appreciated. Don Ashburn
Yvonne B.
Submitted 03/21/23
Dr. Cook-Norris and the nurses were wonderful. This procedure is amazing.
Linda S.
Submitted 03/20/23
Wonderful!
Susan P.
Submitted 03/20/23
Professional, kind staff
Kalene P.
Submitted 03/14/23
I see Jessica for routine 3-month follow-up from melanoma removal and she has been great. She takes her time and is very informative. The entire office is wonderful.
Kalene P.
Submitted 03/14/23
I was very nervous going into my appt because I had not met Dr Shook and was having surgery the day I met him. He was very nice and explained everything to me. Took the time to make sure I was comfortable and his nurse was AWESOME as well. I had to have 2 different procedures done on 2 different days and they where great. The whole staff is very nice.
Phyllis W.
Submitted 03/13/23
Very pleased with the care I have received for several years.
Milton B.
Submitted 03/08/23
Great people and explained everything in great detail
Khalid C.
Submitted 02/23/23
Excellent
Susan I.
Submitted 02/22/23
I came back today for some suture extractions. My husband had come with me. He had gotten a piece of wood in his arm, and asked if they wouldn’t mind looking at it as we were concerned about potential infection. Without hesitation, Dr Norris and his assistant Jackie assessed the wound, and, without an appointment, Dr Norris treated the area, and relieved our concerns. We are so grateful for their prompt attention and consideration. I highly recommend Specialist in Dermatology to everyone!!!!
Donna M.
Submitted 02/20/23
Dr Shook listens to my concerns and is very informative of my choices of treatment. His staff is also polite and caring.
Jeffrey S.
Submitted 02/20/23
Great staff, great care.
Gregory S.
Submitted 02/16/23
Outstanding
Don S.
Submitted 02/16/23
Excellent service and compassionate care.
Margaret P.
Submitted 02/09/23
I have battled skin cancer for years. Dr. Norris recommended nicotinamide twice a day and I have gone to years with no skin cancers.
Noella H.
Submitted 02/09/23
Almost painless!! Very little discomfort! Would definitely recommend Dr. Shook and staff.
John F.
Submitted 02/06/23
Very professional and at the same time they take the time to answer your questions and make your visit personal. I’m extremely pleased and will readily recommend them to my friends and family.
Jean A.
Submitted 02/02/23
Staff were very caring and instructions on discharge were precise. The print out was easy to understand.
Daniel D.
Submitted 02/02/23
Breif
Edith P.
Submitted 02/01/23
I went in with skin cancer on my nose and have to tell you I was a nervous wreck. There was no need to be. The entire staff was so nice, and the nurse that helped Dr. Snook, do the surgery, and Dr. Snook were both wonderful.
Anne S.
Submitted 02/01/23
A great big Thank you to Dr Shook and his staff for a very pleasant and painless surgery today. I would definitely recommend them!
Samuel L.
Submitted 01/31/23
Great Experience!
Robert P.
Submitted 01/24/23
Everyone at this practice has been terrific. My procedures have all been as painless as possible with good results.
John Z.
Submitted 01/23/23
Very satisfactory felt very comfortable
Steven G.
Submitted 01/20/23
He has been my surgeon in the past and again this week. He and his staff are so kind and willing to keep you comfortable while you wait. The whole experience was a great one. Would definitely recommend
Joseph C.
Submitted 01/18/23
Great as a person and a doctor. Staff is caring and friendly. Unfortunately,we have been seeing him for many years due to continued developing lesions and they are consistently good
James M.
Submitted 01/01/23
I was satisfied with the appointment. Have seen Dr Shook before.
Gail W.
Submitted 12/27/22
Recently I became a good candidate for Cogenex, a dehydrated human placental tissue allograft. This was introduced to me by Dr. Robert Cook-Norris, a dermatology specialist in North Houston. I have had large areas of squamous cell cancers removed from my shins on both legs. However, the surgical wounds would not heal properly because my skin was too compromised to hold the suture material. Using the Cogenex hastened the healing process requiring weekly visits to Dr. Cook-Norris for reevaluation. Several grafts were performed to accomplish the task of healing both shins cutting the recovery time significantly. I am very grateful to Dr. Cook-Norris for his advisement and expertise, as well as his care and compassion shown to me during this experience.
Cynthia F.
Submitted 12/22/22
Awesome informative friendly
Marty K.
Submitted 12/16/22
Gentle, Caring, always almost completely Pain free. Having NG complete confidence that these procedures will produce excellent results. Marty K
Gary C.
Submitted 12/13/22
Dr. Cook-Norris is a master with magical eye-hand coordination. He gave me phenomenal results on my nose and ear! The skin graft he put on my ear gave it perfect normal appearance! You’ll love your results!
William B.
Submitted 12/13/22
Professional. Timely
Gary B.
Submitted 12/02/22
Excellent! Two for two on Mohs surgery getting clean edges on first time.
Patrick R.
Submitted 12/01/22
Very thorough and effective practice for all of my skin issues. Have had regular skin exams that are comprehensive and reassuring. Also have had multiple MOHs procedures that were very successful with no discomfort. More importantly they were able to remove the pre-skin cancer completely on the first procedure. I highly recommend Specialists in Dermatology.
John F.
Submitted 11/29/22
Minimum wait time with an efficient and knowledgeable staff.
Dorothy B.
Submitted 11/28/22
Great
Harold H.
Submitted 11/28/22
Excellent service. Very professional and caring.
James C.
Submitted 11/18/22
Really great I have made 100% and I think them and Dr. ship for the service
Robert K.
Submitted 11/17/22
Dr. Shook is the best. Very pleased with his services and staff.
S. W.
Submitted 11/16/22
Dr. Cook Norris and nurse Jackie took awesome care of me. This was my first experience with Mohs surgery and I would recommend them to everyone. In addition, Dr. Cook Norris made time to provide an additional unscheduled treatment. Very kind.
Maryann L.
Submitted 11/10/22
Dr Norris has been treating my husband for over a year. He amazes me every time he performs surgery on Paul. He and his team of assistants are so professional and take care of my husband so well. I highly recommend him for anyone needed dermatology needs!
Kimberly S.
Submitted 11/08/22
Dr Shook is absolutely the most professional and kind doctor I have ever seen !
Lois P.
Submitted 10/27/22
Dr. Shook & staff are super friendly and make you feel very comfortable. I will go to see him again for any issues I’m needing taken care of by a dermetologist.
David R.
Submitted 10/26/22
…
Dorothy B.
Submitted 10/17/22
Very gratifying to find such a caring group of people, from front office personnel to the professional ones. Thankful for a great doctor and those assisting him.
Tom M.
Submitted 10/06/22
Multiple skin biopsy and Mohs surgery
Tryna S.
Submitted 10/06/22
Jessica Rushing, MPAS, PA-C excellent medical service, very understanding and knowledgeable of my condition. MA was very patient and provided excellent service. I highly recommend.
Paul L.
Submitted 09/22/22
We are so blessed to have Dr Norris work on my husbands ear today. He worked on Paul for over 4 hours – very complicated surgery – had to perform a skin graft inside of the left ear! He was so patient and got him fixed up! He had 2 nurses assisting him. Carolina was amazing and so helpful. She’s a pro! Carolyn assisted also – these nurses were great! I can’t say enough about this team. I recommend them to all our friends
John S.
Submitted 09/21/22
Great and very please with care I received today
Manuel M.
Submitted 09/15/22
Best experience I have ever had with a doctor and his staff
Nathan S.
Submitted 09/04/22
Entire staff was friendly and briefed me on every stage of my Mohs procedure. A special thanks to Lindsey for her kindness and care. She explained every step she took no matter how minor. She answered all my questions no matter how trivial they may have been and engaged in friendly conversation to help pass the time. Also special thanks to Dr Shook for his quick and thorough skills. I’m on the road to a quick successful recovery.
Elizabeth A.
Submitted 09/02/22
They are magicians ❤️❤️ Dr Norris and nurse Jacky are great!
Elizabeth A.
Submitted 09/01/22
They are the best ❤️❤️❤️ Great doctor Norris and nurse Jacky
William A.
Submitted 08/30/22
Always on time…office is always warm and inviting.
Clara P.
Submitted 08/26/22
Everyone is very professional and very nice. Will recommend to family and friends.
Clara P.
Submitted 08/26/22
Everyone is so nice and professional! A pleasure to go there.
Rebecca M.
Submitted 08/22/22
Dr Shook was very professional and explained everything in detail.
Rober R.
Submitted 08/16/22
This is the.most caring experience I had from any doctors and staff in all my years of going to doctors. Dr.Norris. Is super.
Mark P.
Submitted 08/16/22
Dr. Shook was great
Charla D.
Submitted 08/15/22
Good
Thomas M.
Submitted 08/03/22
Always the Very best. Dr Shook is at the top. No one better
Oscar D.
Submitted 07/29/22
Excellent!; … the entire team, front desk, nurses, physician assistant to surgeon displayed excellent skill set a with very professional personal interaction with me the patient. Great job team!
Gordon T.
Submitted 07/28/22
A deep Mhos hand surgery with a supplementary skin graft. Great expertise!
Harold L.
Submitted 07/28/22
Appointment as scheduled, staff friendly and helpful and very knowledgeable. And as always, Dr Shook very gentle and caring in treatment. You could not ask for any more in a doctors appointment.
Jacquelyn W.
Submitted 07/27/22
Nurse Caroline and Dr Shook were nice and professional. Both were skilled and made certain I was comfortable. Wound care for home was thorough. I liked other staff members I met. Not a frown among them. The office was wonderful. Best, Jackie Weger.
Dennis R.
Submitted 07/21/22
Great experience and professional and friendly staff.
Patricia P.
Submitted 07/15/22
Can’t say having Mohs surgery and a skin graft was a “great” experience but all the people working in the office were great! Everyone I had contact with was caring, polite, friendly, happy(not grumpy), and patient with all my questions. Dr. Shook is fantastic! I highly recommend him and his team!
Donald W.
Submitted 07/12/22
Very good.
Noelene S.
Submitted 07/05/22
I am so very grateful once again to all the team at The Woodlands Specialists in Dermatology for your patience and assistance. Thank you for getting me to AND through my recent Mohs procedure. A special thank you Dr Shook and Debbie for your compassion, understanding and gentle manner during an anxious time, it was truly comforting. N
James P.
Submitted 06/29/22
Susannah is amazing & always does a very thorough job. She listens well & has a great bedside manner in all that she does. James Pickering
Melvin R.
Submitted 06/27/22
Excellent patient caring
Miriam L.
Submitted 06/27/22
As always the entire staff is caring, supportive, informative, and professional. Dr Shook as always was reassuring, concerned, let me know the plan, and cares about each and every patient. Genuine and sincere.
Kay W.
Submitted 06/27/22
My husband has been going to Dr. Cook-Norris for at least 15 years. He is one of the kindest men we have ever met, he treats us with compassion and understanding every time we go in and Jerry has to go often. Jerry has had all 3 kinds of cancers and Dr. Cook-Norris has done multiple surgeries on him some including grafting. Never has Jerry had a bit of pain from the numbing shots to the days after they make sure he stays comfortable. I am still amazed every time I see him sew the places up and once Jerry heals we can not even find some of the scars. The nurses are the kindest people always cheerful and ready to answer any questions we have or help us in anyway they can. I have been to Dr.’s that do not like to explain what they are doing but never Dr. Cook-Norris he doesn’t mind explaining to me or even showing me while he is working on Jerry. If you can not tell, we think the world of Dr. Cook-Norris AND his staff. God blessed us when we were recommended to him.
Jane B.
Submitted 06/20/22
Great care…very efficient and professional…would recommend Dr. Shook.
Noelene S.
Submitted 06/16/22
I do not believe my note of appreciation for a procedure in March generated, so I shall resend. I would like to thank Dr Cook-Norris, his fabulous team and all the staff at SD for their care and understanding during my past 2years but especially with a procedure last week, 22March. I am so grateful and thankful Dr for your care, compassion and understanding. I would also like to especially thank Tammy for her gentle, caring ways during my lengthy appt. I recommend you whenever I can. Kind regards, Noelene Sisney
Noelene S.
Submitted 06/06/22
Thank you to Dr Shook, Debbie and all of the fabulous team at SD for your patience, understanding and care during my recent visit. Regards, Noelene Sisney
Simon F.
Submitted 06/03/22
Friendly reception. Competent and efficient staff. Dr Shook and PA Lindsay explained the procedure and treatment. Everything went well.
Steven M.
Submitted 05/25/22
Professional yet kept us at ease with their friendliness. Took the time to make sure we understood everything. We were impressed!
Sherri T.
Submitted 05/24/22
From start to finish Ms Freddie and Dr.Cook-Norris made feel comfortable and relax
Walter R.
Submitted 05/21/22
I was very happy in the way everyone was to make me comfortable during my treatment. Dr. Shook definitely cares about his patients.
James L.
Submitted 05/20/22
Nurse (Carolina) who attended me was very professional & considerate & gave me great support even after I left clinic and came home. Dr. Shook was helpful in explaining the procedure & process.
Gloria S.
Submitted 05/19/22
I’m extremely pleased with the care I’ve received. Dr. Shook and his staff have been extremely helpful during my visits. Every one of them have answered all my questions and I appreciate their attention to details.
Noella H.
Submitted 05/18/22
Very pleasant and expedient! Dr.Shook and all his staff are the greatest.
Joseph S.
Submitted 05/12/22
Excellent Staff would highly recommend everyone! Thank you Sarah for detecting the spot on my nose! Doc got it all the first try! Thank you so much!
David M.
Submitted 05/12/22
Dr. Robert Cook-Norris and staff are excellent. I have been coming here for 6 years and every experience has gone very smooth. I have had (2) cancer removals on my face (one very deep in nose area) and you can not even tell where it was . They are informative and answer all questions down to the financial end . I feel very comfortable in referring them to anyone needing basic dermatology needs to surgery.
Rebekah A.
Submitted 05/11/22
I was a new patient, and my experience was amazing!! PA Michelle Purtle and the MA Shawna was a blessing! Great listeners and was amazing! And great advice, Will definitely be coming back here again. Thanks! Will definitely recommend this dermatologist office!
Gary B.
Submitted 04/26/22
We have a had an awesome experience at the Specialist in Dermatology. Dr Cook Norris is awesome doctor ! His staff is also amazing. They care for their patients. Me and my husband have had surgery removal of basal cell carisinoma and Squamous cell carcinoma removed. My husband Gary has also had graphs done with minimum pain. We won’t go anywhere else. We drive two hours one way. Thanks to the dr and his staff for job well done.
Andrew C.
Submitted 04/26/22
Great people. Thank you.
Lynda S.
Submitted 04/25/22
Very professional and informative. Nurses very kind and explained every thing before they did anything. Dr. Shook was very kind and understand about mt fears and helped put me at ease.
Raymond K.
Submitted 04/22/22
Everything was explained to us before, during and after surgery. Very professional staff. We feel confident in Dr. Shook.
Gordon H.
Submitted 04/21/22
Just today I once again had MOHS surgery performed by Dr. Cook-Norris, and once again the experience was painless and very professional. Only a mild sting for the initial numbing agent is the only time I felt anything approaching any sort of pain. Dr. Cook-Norris has performed MOHS on my nose, shoulder, thigh, others I don’t recall, and this time my ear. Each time I am more impressed with his empathy, pride in his work, and gentle manner. And the same can be said for Jackie, his assistant. She was very caring, and professional. My wife and I will not go anywhere else, and highly recommend Dr. Cook-Norris and all of his caring staff.
Robert K.
Submitted 04/21/22
Dr Shook is great and friendly to work with. I definitely would recommend him to anyone that has skin/cancer problems.
Kay B.
Submitted 04/21/22
My husband is a post-transplant patient who due to his immunosuppressants is very prone to skin cancer. He has MANY cancers removed by Dr. Cook-Norris. The care given by the doctor and his staff is awesome. Highly recommended by us.
Phil M.
Submitted 04/19/22
Makes you feel sooooo comfortable with procedures. Not always a fun day. Great bedside manor! First class organization front, back, nursing, surgery, and aftercare! Thanks Dr. Cook-Norris and Freddie for your expertise
Dianna D.
Submitted 04/19/22
Very professional. Also very personable and informative to the patient.
Linda V.
Submitted 04/18/22
Taken on time. Had all questions answered . Overall better than excellent care
Damita W.
Submitted 04/14/22
Oh my impeccable bed side manner, he was point on with my skin issues: even in private areas. very knowledgeable. This is the Dr too see. I will tell the providers to recommend more patients to Dr Norris
Patricia B.
Submitted 04/13/22
I have been a patient of Dr Cook-Norris for over 3 years. I had cancer on my face and chest from years of sun exposure. The surgery was incredible and no scars, if anyone in my family needed a dermatologist, this is the only Dr I would want treating them. Such a nice man, will put you totally at ease. Recommend him 100 percent.He is confident and very thorough. You will be very pleased.
Tricia D.
Submitted 04/06/22
Dr Shook and his staff were very efficient and had a very good bedside manner.
Linda H.
Submitted 04/04/22
Excellent care. Thoughtful staff.
Patricia K.
Submitted 04/04/22
Professional and courteous staff
Denny D.
Submitted 04/01/22
Incredible experience…there simply aren’t enough stars!!
Kenneth S.
Submitted 03/24/22
Dr. Shook was very efficient and thorough, I would recommend him and his staff for all your dermatologist concerns . Ken S
Donna S.
Submitted 03/24/22
I was treated for skin cancer on my face and experienced a great final result and good prognosis. The staff were all very compassionate and considerate and the experience went without a hitch. Beautiful waiting area , although wait time was short (thank goodness)!
James G.
Submitted 03/11/22
Very thorough, explains what he is doing in clear and understandable words.
Dana B.
Submitted 03/10/22
Very courteous. Made me feel at ease. Explained everything beforehand. Very nice staff.
Shelby P.
Submitted 03/07/22
A wonderful experience from this staff and Dr from start to finish !! They were awesome and very attentive.
Shelli R.
Submitted 03/02/22
Great front and back office personnel and of course Dr Shook is the best
Jimmie W.
Submitted 02/25/22
Excellent
Gerald R.
Submitted 02/24/22
Thank you all for your professional and kind patient treatment.
Patricia H.
Submitted 02/23/22
Dr. Norris was friendly, on task and painless. This is your second surgery here. Dr.Norris and Freddy rock! Very professional and friendly.
Bonnie V.
Submitted 02/16/22
Very nice staff and Dr Shook has great bedside manners
James C.
Submitted 02/10/22
Extremely professional
Jimmy A.
Submitted 02/10/22
Great experience and great people from the front desk to the nurse and doctors. Dr cook is amazing and his nurse Jackie is great. Recommend this practice to anyone.
Robert R.
Submitted 02/09/22
Dr. Shooks was very professional and I loved Lindsay, his nurse. She helped make an unpleasant experience tolerable.
Thomas M.
Submitted 02/03/22
Wow! Dr Shook and staff are such professionals. They are the best. Dr Shook is awesome! 5 stars.
Jason R.
Submitted 02/02/22
Dr Shook and his staff were amazing as always. Would highly recommend him to anyone.
Charles B.
Submitted 01/31/22
Everything went in a timely manner and we’ve been going to Dr. Shook for years
Dianne R.
Submitted 01/28/22
Their Great. Very attentive to your concerns.
Elizabeth A.
Submitted 01/26/22
Their wonderful
Shirley M.
Submitted 01/20/22
I’ve been using these great doctors and staff for 8 years. You won’t find better doctors or staff for your dermatology needs. Very down to earth yet professional practice.
Cecilia C.
Submitted 01/19/22
Staff and Drs are first rate! Spend all the time you need and explain everything in terms you can understand. Compassionate and caring!
Elizabeth M.
Submitted 01/18/22
Happy New Year to you, Dr. Norris and to your amazing staff. I just want you to know how grateful I am for the excellent care that all of you gave to me as a patient. After receiving my diagnosis, I was, to say the least, very anxious. I had no idea what to expect. But the genuine kindness and expert care that all of you provided from the very first appointment to the very last made every one of them completely pain free as well as stress free. I can’t thank all of you enough for taking such good care of me.
Basil W.
Submitted 01/13/22
Excellent care! Dr. Shook is a marvelous doctor.
Larry P.
Submitted 01/13/22
Both Dr. SHOOK AND HIS TECHNICIAN WERE VERY PROFESSIONAL.
John C.
Submitted 01/13/22
My appointment was to have maybe a dozen stitches removed from a previous surgery on my left cheek. All went well, and I am very pleased with Dr. Shook and his staff.
Kathleen S.
Submitted 01/13/22
Pleasant. Pain free. Prompt. Informative.
Donna P.
Submitted 01/06/22
Everyone is very professional
Peggy M.
Submitted 12/16/21
Very friendly and caring.
Aaron F.
Submitted 12/15/21
Excellent
Marolyn S.
Submitted 12/12/21
Dr. And staff were very professional and had a great bedside manner. I would highly recommend Dr. Shook and his staff for anyone in need of Morhs surgery.
Sarah H.
Submitted 12/09/21
Caring, took time to listen.
Kelly G.
Submitted 12/08/21
Always informative and professional. Also very nice
Joan J.
Submitted 11/30/21
The staff is wonderful. Nurses are thorough, courteous and caring. Dr Cook-Norris is gentle and will explain anything you have questions about. Just had my third surgery and each time has been without any stress. Highly recommend.
James E.
Submitted 11/30/21
5 Star Experience!
John D.
Submitted 11/30/21
It is rare to find a place that has the peace of God on you the minute you walk in. Dr. Cook-Norris and his nurse Freddie have changed my whole concept and attitude of going to have this type of surgery. Thank you to you all for your kindness, gentleness, and sincere caring. You have a lifelong patient and friend. May the peace of the Lord always be yours. Thank you for a life changing experience. You are awesome.
Bruce D.
Submitted 11/24/21
⭐️⭐️⭐️⭐️⭐️ Can’t say enough about how happy I am with this place, I highly recommend them!! Dr Cook Norris is a master with his scalpel, he got rid of my skin cancer on my nose and you’d never know I had the procedure…Even better was the care given by my nurse, Jackie(sic), extremely caring and professional, a master of her craft as well. Removed my sutures flawlessly! They gained a patient for life for any future dermatology needs I may have.
Margaret L.
Submitted 11/05/21
I enjoy seeing Dr. Shook. I’ve had about 8 surgeries with him on my face. He does fantastic work and I trust him completely. I highly recommend him to anyone.
Kathleen S.
Submitted 11/05/21
My husband has had quite a lot of procedures for skin cancer done over the years and I could not ask for a better dermatologist than Dr. Cook – Norris. The whole experience when we go is exceptionally professional, from staff all the way through his treatment for the day. Dr. cook – Norris is truly the best dermatologist we’ve ever seen. His surgical procedures are just beautiful, as good as any plastic surgeon around . I am so glad we have had him for my husband’s dermatologist.
Jon S.
Submitted 11/05/21
Every time I go for a check up or a Mohs (removal of squamous cell skin cancer) procedure, he is so knowledgeable and precise with his work. He is very professional, caring and a Christian man. I have used Dr. Cook-Norris for years and wouldn’t go anywhere else. I have followed him from College Station to the Woodlands and now to Cypress. I had a dermatologist within two blocks of my house but they couldn’t compare to Dr. Cook- Norris.
Sue L.
Submitted 11/04/21
My appointments are always on time. The staff is kind and efficient and Dr Shook is a perfectionist
Debra J.
Submitted 11/02/21
Everyone was extremely nice and helpful. I was well taken care of.
Basil W.
Submitted 10/28/21
Dr. Shook is the best!
Alvie F.
Submitted 10/22/21
Dr Shook did a very good job, The Staff was very kind .Dr. Shook was friendly and understanding.will go back if more Skin Cancer ever shows up. Will recommend Him to all that has Skin Cancer.
Terry M.
Submitted 10/19/21
Greatest
Richard A.
Submitted 10/18/21
A truly gifted physician, Dr. Shook has a warm congenial manner that reduces anxiety and inspires confidence. Thanks also to Nurse Caroline who explained the step by step process. From preparation to exit she was great. The whole experience was defined by excellence, thanks to administrative staff and medical team who clearly take joy in their work.
Shannon B.
Submitted 10/12/21
We were very pleased with the removal of the large lipoma. This is definitely the best place to come for all your skin care health. Dr. Cook- Norris and the staff are excellent.
White P.
Submitted 09/30/21
Dr Cook-Norris did a wonderful job of removing my squamous cell carcinoma. This is my third time to see Dr Cook-Norris as I have very sun sensitive skin and have had 2 skin cancers removed from face. Each time Dr Cook-Norris kept me abreast of the surgeries and the best thing is that when you leave you know that all of the cancer cells were removed. I highly recommend Dr. Cook-Norris. You will not be disappointed.
Fairley G.
Submitted 09/21/21
Very impressed and I felt very secure.
Milford M.
Submitted 09/17/21
Though no one enjoys going to the doctor especially when a surgical procedure is involved, Dr. Shook’s office personnel, nursing assistants, and Dr. Shook himself made my experience the best it could have been. This includes making the appointment, being notified about the coming appointment, checking in at the office, on time surgery, setting follow up appt., and explaining how to take care of the surgical incision.
Susan L.
Submitted 09/16/21
Dr. Shook and his staff are professional, caring and kind. From the front desk to the exit, everyone was great!
William A.
Submitted 09/13/21
My nurse explained everything before we got started on removing the cancerous cells from ear. No surprises. Dr. Shook was great, excellent physician and am very happy with the way things went.
Louis P.
Submitted 09/03/21
I can’t say enough good things about Dr Cook-Norris & his staff. I’ve had two occasions to see him for MOHS surgery to remove squamous cell cancer. On both occasions, he was professional yet very personable. He & the entire staff is very ‘patient focused’, meaning their goal is in making you feel safe & comfortable. They are very thorough at explaining all the details of the procedure. A big thank you to Megan!! I highly recommend this practice for any kind of skin cancer related surgery. You can count on professionalism while being pampered through the whole experience.
Jack C.
Submitted 08/31/21
Super nice and efficient operation. Explained everything as we went through it.
Janet C.
Submitted 08/25/21
Good
Charles D.
Submitted 08/25/21
Prompt attention at appointment time. Clear and concise explanation both prior to during procedures. Created a relaxed environment. Extremely sociable and competent nurse. Surgeon is not only an outstanding technician but also a master of surgical skills and a visionary as well.
Mary S.
Submitted 08/25/21
Comforting and professional. Reassuring and personal attention given.
John P.
Submitted 08/24/21
Excellent care. Very professional, explanatory, courteous with prompt attention to all concerns. Highly recommend.
Roger M.
Submitted 08/24/21
I have been Dr. Cook-Norris for a number of years. I am very satisfied. He is an excellent surgeon, and even though I have had a number of surgeries, and though my skin tends to scar, the scars are almost invisible. I am very satisfied and highly recommend him.
William H.
Submitted 08/17/21
Excellent. Dr. Cook-Norris and his staff did an outstanding job with explaining the procedure and was very professional. Tammy was also excellent and treated me with the utmost in professional courtesy . Whatever she makes, is not enough….
Dennis H.
Submitted 08/12/21
Friendly & professional
Robert L.
Submitted 07/30/21
Family has been using TWSSC for over 10 years. Have always been 100 percent satisfied with all staff members, quality of treatment, personal attention. Only complaint is occasional long waits of up to one hour after appointment time – even in the early morning – and sometimes long wait to schedule an appointment (because their so good).
Cindy A.
Submitted 07/27/21
Dr. Cook-Norris recently did both botox and juvederm on me. It was my first time with him for these. The work he did and the results achieved were even better than what I’d received from the plastic surgeon I’d been seeing for 8 years previously for botox and fillers. Very very happy.
Rebecca F.
Submitted 07/27/21
After my first chemical peel, my face was very clear. I received my second one today and was really pleased with the results.
Dwain W.
Submitted 07/19/21
Wonderful experience. Outstanding staff
Rita S.
Submitted 07/12/21
Through their actions, Michelle and Shawna showed that they love their work. Both were very kind and showed great work ethics. I will certainly refer them to all my friends even though they remove small pieces of my skin!! (Just kidding)
James C.
Submitted 07/08/21
Very professional. Thanks
Russell P.
Submitted 06/28/21
If you need expert care-this is where you go
ALLEN D.
Submitted 06/24/21
Shawna and Dr. Purtle are thorough. I’m walking Irish Squamish Cells and after a year of COVID imposed non-visits, they made sure I had no hidden features to investigate. Surprise! Two new MOHS surgeries in July. Thank you, ladies, for finding them early.
Gloria S.
Submitted 06/02/21
Very satisfied with my surgery. Everyone was caring & friendly.
Donald N.
Submitted 05/24/21
Michelle Purtle, PA-C, and Candy were friendly, knowledgeable and professional.
William C.
Submitted 05/19/21
I think Dr Shook is personable, responsive to questions and skilled. I was impressed with his associate, Lindsey, and her personality and skill.
Alan S.
Submitted 05/13/21
Ms. Purtle PA -C and nurse, Candy were excellent and professional finding a potential problem I had not seen. I appreciated the thoroughness of their examination.
Mary H.
Submitted 05/10/21
Michelle and Candy are a dream team. I was concerned about how my system might react because I have MS. They both had the patience to deal with my fears. I am so grateful!
Pam B.
Submitted 05/05/21
Today’s appointment with Melissa and Candy was great! I especially appreciate how all my questions were thoroughly answered.
Mark F.
Submitted 05/03/21
Michelle and Shauna were great! Very calming while performing while performing a couple of minor procedures. I would recommend them to anyone with skin issues. Thank You so much!!
Donell V.
Submitted 04/29/21
The doctor was extremely professional and did a amazing job. And the nurse named Megan, I had the pleasure of taking care of me during the procedure was also absolutely wonderful. Made me feel so comfortable the whole time and kept me informed throughout the entire surgery
Van S.
Submitted 04/27/21
Very pleased with my recent visits to Specialist in Dermatology. Easy check in procedures and staff is very professional. Seen on time and they explain all procedures thoroughly.
David S.
Submitted 04/26/21
Melissa and Candy were very thorough in their exam, and both were so friendly and knowledgeable, they made me feel at ease, and helped me understand my treatment options, and I left feeling very satisfied that my condition should clear up very soon. Every one I have seen at this practice, at both locations in The Woodlands and at Willowbrook have been fantastic – Dr. Shook and his team are outstanding!
Laurie O.
Submitted 04/26/21
I appreciated the details of what to look for on my own. Candi was so gentle and helpful with my nerves.
Patti V.
Submitted 04/07/21
Great experience. I can tell they really care about my health. Melissa did a very through exam and Candy was very helpful.
Nanette F.
Submitted 04/05/21
I am very pleased with the clinic staff. Very friendly and professional. Michelle and Shauna are caring and take time to listen and offer the best individual care. Products are never pushed as in other clinics. I recommend Michelle to all persons needing honest and excellent care. I have been to other clinics and they cannot hold a candle to Michelle and Shauna.
Don N.
Submitted 03/31/21
Melissa and her assistant Candy did an excellent job during my derm check-up. They take great care and take there time with the exam. I highly recommend Specialists in Dermatology
Barbara G.
Submitted 03/26/21
This is by far the best dermatology office I have ever gone to in every way. That sums it up. I was very impressed and satisfied from the moment I first walked into it until I left. My husband felt the same way as he was also seen the same day I went. So glad we found them.
Jerry C.
Submitted 03/24/21
Very Friendly and Professional staff and doctors. Michelle Purtle took care of me on my first visit, answering my questions and skillfully did my biopsy. Dr Shook’s assistant Sarah is super nice and very informative, and great eyes. Dr Shook did a precise surgery. Great Doctor. Nice guy.
Raymond W.
Submitted 03/17/21
I don’t usually write a review but this Dr Cook-Norris’ practice is exceptional and I have nothing but praise for everyone in this office. I’ve had numerous skin cancers removed here and have never had to use pain meds afterwards. No problems at all and everyone goes to great lengths to make me comfortable, answering any questions, explaining the procedure and all in a timely manner to get me on my way. They are very thorough identifying the area in question at every skin check appointment. I drive an hour to see them although there are closer Dermatologists.
Jerry G.
Submitted 03/16/21
Excellent staff. I’ve visited multiple doctors in the past and my first visit here outshined all of them. Every member of the staff that helped me were great, from check-in to check-out. The waiting room is beautiful and the offices are clean. Melissa Shearer did an excellent examination explaining everything has she went. Her assistant Candy was as sweet as her name implies. Not that I like doctor visits but since I need to this was a all around great experience. I 100% recommend these people. I think I have found a practice that I will be with for a long time.
Kelly B.
Submitted 03/12/21
Excellent staff. I’ve visited multiple doctors and their assistants at this location and all of them have been knowledgeable about my skin conditions, have educated me sufficiently, have successfully treated my conditions, and have been extremely kind and professional in the process. The waiting room is beautiful and the offices are clean. I 100% recommend these people. And a shout out to Candy, who educated me on ex Eczema more than anyone has my entire life. I appreciate the helpful information.
Mary A.
Submitted 03/09/21
Dr Cook Norris removed a basal cell cancer from my nose by rolling some of my cheek onto my nose to fill the hole. I was nervous but it was brilliant how he hid the scar in my smile line and my face looks normal – good enough for a Vogue cover! (Not quite!) He was patient with my barrage of questions and Sarah, his assistant, was gracious and fun during the op. Michelle P. and the whole office are a class act.
Orvin F.
Submitted 03/08/21
My visit was a very pleasant experience . Michelle Purtle and Candy were exceptionally thorough and professional ! I would recommend this team to anybody and I am looking forward to my next visit !
Robert L.
Submitted 03/02/21
My brother and I have been using Dr. Shook for several years. Outstanding doctor and skin cancer surgeon. Have total confidence in his assessments and work. Very personable, caring, and thorough.
Robert L.
Submitted 03/02/21
Been using Michele for several years. Very caring, personable, thorough. Can’t ask for anything more (except she is so popular, it may take awhile to get an appointment which, in itself, is a compliment).
Daniel C.
Submitted 03/01/21
I had a overall great experience. Candy & Melissa were extremely professional & knowledgeable of there work. Made the procedure short & painless. Highly recommended !
CHRISTOPHER S.
Submitted 03/01/21
Candy & Michelle were great!
Samuel M.
Submitted 02/25/21
Always polite, appreciative, and professional.
Elizabeth R.
Submitted 02/25/21
Candy the nurse was very kind and helpful. Michelle explained everything she was doing. Great experience.HIGHLY Recommend them.
Bob M.
Submitted 02/24/21
This is by far the best experience I’ve ever had with a doctor and his attendant staff.
Joel H.
Submitted 02/19/21
Michelle and Candy were outstanding, providing professional care with a smile attitude. Donna and I were very pleased with our visit as always. Thank you.
Charlene M.
Submitted 02/11/21
I have never been treated so professional and kind as I was treated on my first visit Your nurse Candy was exceptionally kind. I was very impressed with all the staff.
Ben B.
Submitted 02/05/21
I HAVE BEEN SEEING DR NORRIS FOR QUITE SOOM TIME, ALWAYS WITH THE BEST OUTCOME. ONE OF THE BEST THANKS DR, ALOS WITH MY LAST WISIT CANDY WAS MY NURSE THE BEST OF THE BEST. THANKS TO ALL.
Katrina E.
Submitted 01/25/21
I’ve had a rash on my face for more than 2 months. I went to see Dr. Purtle to get it cleared up. Candy roomed me and was totally AWESOME! She was friendly and engaging. We got along great! Dr. Purtle came into the room within about 10 minutes & diagnosed the rash. Dr. Purtle was friendly & knowledgeable and had a great smile. Definitely recommend!!
Russell P.
Submitted 01/21/21
Once I had melanoma and had it removed I took seriously that I had to do a better job with sunblock and getting checked every three months. Michelle does a thorough exam and offers tips on how to protect yourself from future skin cancers
Michael V.
Submitted 01/21/21
If you want to experience what I call the “No Drama” experience this is the place to be. This office is so well managed from the reception to the visit that it should be a model for other offices to look to. Even the waiting area is Zen like. Clean, quiet and comfortable. Thank you for the courtesy, efficiency and respect.
Jim M.
Submitted 01/07/21
One of the best experiences I have ever had at a Doctor’s office. Very smooth and professional experience from making the appt. to the office visit. Keep up the good work.
Greg S.
Submitted 01/06/21
Melissa, Candy totally awesome, understanding on my concerns. TWSSC totally a great professional practice.
Robert D.
Submitted 01/05/21
Melissa and Candy were very professional and thorough. Very much liked that they didn’t use the words “old” or “age” to describe any of the spots!
Scott G.
Submitted 11/09/20
Shauna was awesome, made me feel at home and comfortable and was very professional as well. I will continue to go back to Dr. Shook’s office for all my dermatological needs!
Sharon W.
Submitted 11/06/20
Small squamous cell carcinoma removed on top of hand. Megan was very personable, reassuring, and professional. Dr. Norris was efficient and professional as well. Overall great experience!
Carolyn M.
Submitted 09/29/20
Dr Purtle and Shawna were wonderful! Very well organized and thorough in their field of expertise. They were very friendly and made me feel relaxed about my visit and concern. I would recommend Dr Purtle and Shawna to anyone! I am very pleased I chose this Dermatologist office for my health issue. Thank you again Dr Purtle, (Michelle) and Shawna.
Paul H.
Submitted 09/26/20
Visit was for follow up melanoma scan after surgery two yrs ago. Very thorough and complete check was done. Gave me confidence that I was OK.
Walter M.
Submitted 09/22/20
The staff and Dr Cooke-Norris were very flexible and helpful in dealing with our difficult situation. My dad is bedridden and could only be dealt with on an ambulance gurney. He also has early stage dementia. They went above and beyond what any doctor office has done. We can’t thank them enough for their help and patience and working their schedule to accommodate us. I would highly recommend Dr Cooke-Norris and his staff both for the work done and their caring approach.
Larry B.
Submitted 09/16/20
Melissa and Shauna were great. I switched from another dermatologist and it was a much better experience! I never felt rushed. They answered all my questions. Great experience overall!!
Larry T.
Submitted 08/13/20
Totally professional, pleasant and make a difficult process almost comfortable. Dr. Norris and his assistants are wonderful.
Stu N.
Submitted 07/16/20
Dr Michelle and Shawna provided first class and friendly service!
Ralph C.
Submitted 07/15/20
Always does first rate work with excellent inter personal skills.
Mike B.
Submitted 07/09/20
I was referred to Dr. Shook to remove a melanoma from my back. Lindsay and Debbie took good care of me for the prep. Dr. Shook removed the melanoma completely with a much better scar than a previous doctor. I had a follow-up with Melissa for a full body scan. She found a basal cell spot which will be removed. Melissa and Shauna took great care of me. I strongly endorse TWSSC and all the staff!!!
Jay B.
Submitted 06/29/20
My first visit for a skin cancer screening. Melissa and Shauna were very organized and professional. They answered all of my questions and were very knowledgeable, experienced, and informative. The appointment scheduling and initial visit paperwork were organized, concise, and did not take long. Very satisfied with the TWSSC, processes and people.
Lawrence B.
Submitted 06/28/20
Great experience. I never felt rushed like I did with my previous Doctor. All my questions were answered. Very thorough.I will recommend this practice to others as well.
Candy Shirlee L.
Submitted 06/25/20
I am writing this experience not from a patients stand point , but from an employee stand point . I would just like to say not only is Specialist in Dermatology the best , but we have the best bosses in the world ! Not many of of you all know me or maybe you do but I had to take a leave of absence for personal reasons and these guys are truly the so understanding and compassionate with what is going on with me and that says a lot about these guys !!!! I miss my work family and look forward to returning if it is Gods will . Again I can’t stress how big these doctors hearts are and truly care about their patients and staff ! Blessed to be apart of this family !!!!!
Dean W.
Submitted 05/19/20
My visit with Dr. Melissa is five star +. From my experience at the front door to the exit out back, I was in good hands. They are kind professionals. Her assistant Shauna, explained all the procedures; I even thought she was Dr. Melissa Shearer! I was given a small quiz about the virus, the staff was covered, our distances were maintained at the office, everything was germ free. I was instructed to wear a mask too. Dr. Melissa was reassuring, explained my skin conditions, and give me a thorough examination all the way down to my skivvies. She checked an earlier skin graft, and took a biopsy. The checkup was actually fun and informative. Dr. Melissa was very thorough. This is my second visit. Dr. Melissa, you are fantastic. Shawna and the rest of the staff made my day too. As I write this note I can say I had a good visit!
Belinda F.
Submitted 05/16/20
Great office and great service – addressed my needs effectively. Michelle was exceptionally empathetic, Candy was also super helpful and offered a number of different options of treatment. Very happy with my experiences here.
Cynthia H.
Submitted 05/13/20
Today was my first visit with Michelle and Candy. Both are very knowledgeable and Candy explains step by step of what was going to happen during my visit. Definitely will be back and highly recommend if you have any skin issues please don’t wait and schedule an appointment with both of them
Stuart O.
Submitted 03/16/20
Was attended to promptly, Dr Shook and his assistant, went over the process, procedure was painless, visually no scarring.
Pamela B.
Submitted 03/06/20
Was in there 3/5/20 for skin screening Michelle Purtle and her assistant Shauna were absolutely amazing both made me feel so comfortable and explained everything thoroughly!!
Jennifer R.
Submitted 03/04/20
My first visit was yesterday and it was because of the care and concern from Shauna (nurse for PA Melissa Shearer) that I’m giving a 5-star review. She was absolutely amazing, very polite and courteous and made me feel so comfortable. The appointment with Melissa went well but it did seem like she was in a hurry.
Connie S.
Submitted 03/04/20
Very polite professional office.
Doris S.
Submitted 03/03/20
I have used Specialist in Dermatology for two years now. Booth times I have seen Michelle Purtle PA-C. She is amazing. My husband and I both came in for skin screening for cancer. Michelle was very thorough and explained everything. Her assistant Shauna was so sweet and helpful. The staff is wonderful as well. I would recommend Michelle for anyone with dermatology needs.
Robert S.
Submitted 02/27/20
Having grown up when no sunscreens (SPF) were available, I have developed many skin cancers, both basal and squamous for which I have seen various dermatologist. In recent years, both Dr. Shook and Dr. Cook-Norris have identified carcinomas and performed surgery and skin grafts when necessary. I highly recommend them and their staff. The physicians are highly trained, competent, and professional. Additionally, they are more than willing to answer questions and do not rush through your appointment. Also, the entire staff: front desk personnel, nurses, and accounting group are efficient, courteous, and personable. I highly recommend them with no reservations, Robert S.
Daphne H.
Submitted 02/25/20
Dr.Cook Norris and Liz are a great team. My surgery went smoothly and and my scar (smack dab in middle of my face) is already almost unnoticeable about six weeks after MOHS surgery.
Polly H.
Submitted 02/20/20
My daughters and I have been seeing Susannah for many years!! We love her and her nurse, Rosie!! We have recommended many friends to your practice!! We are so happy with the staff! We are not happy with the new appointment system. It is very difficult to get an appointment and they try and put you with another provider and tell you Susannah has nothing available for a month or two. It was never hard to get an appointment in the past. Please go back to your old system. It worked much better!
Clyde O.
Submitted 02/19/20
Greeted with a smile. All staff were friendly and professional. Large and comfortable waiting area. I highly recommend this facility and doctor’s.
Jody H.
Submitted 02/14/20
My first visit to the clinic and my appointment was with Michelle Purtle. Shauna assisted. Michelle did a thorough check and made me very comfortable with her knowledge and expertise. Both Michelle and Shauna exhibited a caring attitude. A good sense of humor helps, too!
Georg H.
Submitted 02/10/20
Melissa is great. I waited until after the first of the year to have Melissa work on me again, this is because she left a previous dermatologist. Melissa is very thorough in her search for any signs of cancer. Melissa takes time to explain anything to you so that you comfortable with all that she does and what she finds. Along with Melissa is her assistant Candy. What a fresh breath of air this woman is. Candy is very thorough with getting all the information needed for a very complete patient file. Also, she is great in assisting Melissa with the body scan and any procedure that Melissa undergoes. These ladies have your wellbeing in mind, very professional and great listeners. They do all they can to make your experience comfortable. They are a great compliment to Specialists In Dermatology.
Janice C.
Submitted 02/05/20
The whole team is absolutely excellent. I went because I had a mole that looked funny. I waited a long time before I finally went in thinking it was nothing. Michelle Purtle ( awesome) checked it and did a biopsy and it WAS melanoma. I was so freaked out and they were soooo good. Dr Shook did the removal ( great bedside manner-friendly, caring and explains as he goes) and got all the borders thank God. I have recommended them to many of my friends and clients. I actually wrote about the experience in my monthly newsletter for my business. I am grateful for these guys!! They are professional and wonderful humans. I strongly encourage everyone to go get your moles checked especially if you think something looks like as Michelle says like an “ugly duckling” or odd looking. Go in and have these awesome folks have a look. They will make you feel right at home.
Delbert D.
Submitted 01/30/20
I’ve used Specialist in Dermatology for two years now. Both times I was seen by PA-C Michelle Purtle and her assistant, nurse Candy. Both of these Ladies are phenomenal. Michelle provided treatment along with advice of how to keep myself healthy. Candy helped me feel comfortable about the exam,( it was like talking to a sister),she explained how to care for my skin in the future. She addressed all areas of concern and even supplied samples of creams and body wash. My spouse also is seen by these ladies and like myself recommend them to anyone with dermatology needs.
Stephen V.
Submitted 01/28/20
Visit was as scheduled and expected (annual check-up…3 areas required attention due to sun exposure: ear, top of head, and on my back. All staff were professional during check in, exam room, and checkout. I’m a long term patient and my medical evaluation/treatments meet & exceed expectations. Thanks
Scott E.
Submitted 01/28/20
Dr. Norris-Cook. Had surgery on face to remove cancerous area. Very satisfied with experience and the minimal scar left after procedure.
Kenneth B.
Submitted 01/28/20
Dr Shook is one of a kind. His skilled hands, personal interactions with the patient and the nurses that assist him make for a wonderful experience. His ability as a “seamster” leaves no scars when the incision has healed. With all that being said he is also a wonderful human being.
Rachel S.
Submitted 01/22/20
My son and I both saw Michelle Purtle, she was so amazing, kind, and understanding. Her assistant, Anna K was super helpful, kind, and understanding as well, the best bedside manners I have seen in a very long time. My son is on the Autism spectrum and Michelle and Anna were both so patient and kind to him. They were both very helpful. I couldn’t ask for better care. This is the best dermatologist office we have been to by far. Anna you rock and we appreciate your hard work and kindness!! Michelle is by far the best thus far! Thank you to you both for your kindness and we look forward to seeing you both for a long time!!!!!!!
Mary F.
Submitted 01/22/20
The office itself is beautiful. Very calming—and I loved the music that was softly playing in the background! Melissa Shearer has been my provider for about 4 years. She is very kind, extremely knowledgeable, and so sweet! She makes you feel comfortable and assured. Her nurse Shawna was equally kind and sweet!! I highly recommend Melissa!
Theresa T.
Submitted 01/16/20
VERY welcoming, Candy is Awesome feels like i have known her for years!!! Dr. Michelle i would shout out recommendations for!!!! I set up an appointment for my 13 year to come see them as well.
Edward M.
Submitted 01/15/20
Dr Cook-Norris & his nurse, Candy are first rate. I enjoyed my appointment because I knew they were very knowledgeable about dermatology. Their kind spirit gave me confidence & trust as they explained my procedure. I am grateful for their excellent work. Thank you.
Gary C.
Submitted 01/10/20
They did great, very professional, love the bed side manor!
Chester T.
Submitted 01/10/20
Dr Cook-Norris is exceptional. Freddie was great.
Laura K.
Submitted 01/09/20
I had a wonderful experience. Every staff member I interacted with was kind, friendly, helpful, and informative.
Madison H.
Submitted 01/09/20
I have never written a review for anything before but Michelle and Candy were too awesome for me to not share my experience. They do a great job of making the visit feel very personal and as if they have all the time in the world to visit with you. I was very impressed with their knowledge and ability to thoroughly answer all of my questions and determine the best solution for my skin. I have already recommended them to my family and friends!
Lillie M.
Submitted 01/06/20
i absolutely love this dermatology! especially michelle and candy! they are so sweet and welcoming, and so helpful!!
Judy F.
Submitted 01/03/20
Dr Cook-Norris and his assistant Megan are wonderful. I was so afraid because I had skin cancer on my nose and it had been there about 8 months. When I finally scheduled an appt it had spread. The Dr had to do a flap and I was very concerned about how I would look. Had the 2nd surgery and it looked really good. He is excellent. And his assistant Megan is awesome. Both are so sweet and caring. Thank you both for an amazing experience. You are both the best.
Kasey G.
Submitted 01/03/20
Love love love this office! I haven’t met a single person there who wasn’t extremely pleasant to be around, especially Candy! She made me feel so relaxed and comfortable while I was super nervous. Doctor Shearer as well!
Paige M.
Submitted 12/30/19
they were very helpful, informative and caring! candy was especially caring!
Thomas M.
Submitted 12/22/19
good.
Kathryn N.
Submitted 12/18/19
Michelle and Candy are the best! Thorough, knowledgeable, and very helpful. So glad we found them.
Geanna P.
Submitted 12/18/19
This was our visit here and my husband and I were very pleased. Candy and Shawna were informative and very pleasant, as was Michelle Purtle. We were both seen, treated, and out in a timely manner. Highly recommend!
Whitney M.
Submitted 12/16/19
I was traveling for a good 9 months and it caused severe stress on me. I came back home, and later down the line I developed Pompholyx Eczema- I couldn’t get in with any dermatologist to help me cure or quite frankly understand what was wrong with me. They squeezed me in and Dr. Purtle alongside Shauna were the most helpful people and they diagnosed me with the type of eczema that I have. I had been to the ER, The doctors office 3 different times and everyone told me it was a fungus but I was treating it for what they told me it was- and it gradually worsened. The second I went to the dermatologist specialist and I was put on the right medicine my foot has been clearing up ever since!! I highly recommend these people and their awesome bed side manner!!!!
Gary F.
Submitted 12/16/19
Fabulous
D O.
Submitted 12/12/19
Caroline and Dr. Cook-Norris were fantastic. They numbed him and surgically removed a tumor on my 19 month old in record time. Thank you for your patience and speedy work to get this done without anesthesia and hardly a cry. We will be back!
Bill H.
Submitted 12/12/19
On time, very knowledgeable, informative, set my mind at ease. Thank you very much Michelle and Candy.
James N.
Submitted 12/10/19
As usual – great experience!
Martha J.
Submitted 12/10/19
Short wait time. Friendly staff and the doctor spent adequate time with me.
DENNIS M.
Submitted 12/10/19
Michelle and Candy eased my anxiety and were very professional and courteous. They treated me like I was a family member. Awesome experience.
Russell H.
Submitted 12/06/19
Mohs surgery
Maria G.
Submitted 12/06/19
My visit to the dermatologist was nothing like I expect it to be! I always wondered why I had certain reactions to my skin and thankfully I know now it’s something called Eczema. When my mom & I walked in to the office Kate greeted us with a smile and all the staff was very lovely, Samantha took care of us at the exit and also had a pretty smile. Candy the nurse that was with us while we waited on Dr. Michelle Purtle was more than lovelly and informative. We walked in and greeted us with a smile, asked some information and quickly determined what was going on, and same thing happened with my mom when she got to her side of the appointment. Dr. Michelle Purtle walked in with a smile that stayed even while she was giving us more details about rosacea, ezcema, possible skin cancers, and other information. Candy also helped us a lot! And gave us FREE samples! Yay! Loved the environment, the staff, the doctor and the nurse that helped us during our visit! Thank you so so very much. May God Bless you always.
Dorri S.
Submitted 12/05/19
I was frightened when I came in about what was about to happen to me… The moment Dr. Shook
Susan G.
Submitted 12/04/19
My second visit here and both were great. Candy was very pleasant and helpful during my visit as was Michelle Purtle. I was seen, treated and out in no time. I actually had an old credit and accounting brought me a check within minutes. Above and beyond. Thanks!
Linda W.
Submitted 12/04/19
The Dr. and the staff were very professional.. Even more than that they were patient and kind. The wait was not too long. I felt very comfortable with the Dr. and his nurses. I highly recommend this dermatology office.
Cynthia S.
Submitted 12/03/19
Dr. Shook is not only highly competent but extremely personable. The office staff is helpful and courteous. Wait time was very satisfactory. My experience was excellent.
Cecil B.
Submitted 12/03/19
Came after 2 months of a procedure. The check up went great with Lindsey (the nurse) thoroughly went through the checklist questions. Skin check conducted by Dr. Shook and as expected he thoroughly each moles and entertained other concerns I have. Next check up will be after 6 months.
Laura R.
Submitted 12/02/19
It is always great to see Dr. Purtle and Candy They are so warm and easy to talk to. Love coming here.
James S.
Submitted 12/02/19
Office was quite busy with many surgeries. Procedure was quick, lab results as expected, completing closure seemed delayed.
John M.
Submitted 11/26/19
Excellent experience! Doctor Norris is tremendous, and incredible service from nurses (Caroline, Candy and Shawna).
Lynn S.
Submitted 11/22/19
As a new patient, I was very impressed with everyone in the practice from check in to check out. Michelle Purtle PA and Shauna were very professional and explained everything well. I called back to the office today to schedule an appointment for my 87 year old father. I spoke with Dawn. She was very patient answering my questions. I would definitely recommend Specialists In Dermatology.
Gary B.
Submitted 11/22/19
I was very impressed with my initial appointment. Michelle and Candy both, made me feel comfortable and did a great job fully explaining the procedure I was in for and the likely follow up after testing. They were both extremely professional, with the personal touch that put me at ease. I highly recommend this office and this team!
Beverly R.
Submitted 11/21/19
I was very impressed with my experience. Michelle and Candy both, made me feel comfortable and let me know my concerns were important to them. Very professional, with a personal touch. I highly recommend this office!
Roger Kip T.
Submitted 11/21/19
I just completed my annual checkup with Michelle Purtle assisted by nurse Candy. They both did an exceptional job, far superior to the last dermatologist visit I had at a different dermatologist here in The Woodlands who didn’t take his hand off the doorknob when examining me!
Austin M.
Submitted 11/21/19
Michelle Purtle was very thorough and kind. Candy was a great nurse too.
Gay C.
Submitted 11/19/19
Very through and professional staff. Beautiful new office
Charles M.
Submitted 11/14/19
Dr. Shook is a great skin surgeon and has a friendly, caring attitude. The staff helped me feel at ease and were very competent.
Yvonne S.
Submitted 11/14/19
Michelle and Candy have excellent bedside manners. They were informative of my situation and I really appreciated their knowledge!
Ron W.
Submitted 11/14/19
I have been using SSD for at least 5 years. I wouldn’t think of going anywhere else. My experience has been exceptional. The staff and Doctor’s treat me like great friends. Dr. Cook-Norris and his assistants always have your comfort and well being first priority. I actually enjoy my visits at SSD. I have never had any problems and the follow up is amazing. If you need skin surgery this is the best office in the Houston Metro area. Dr. Shook is also a fantastic doctor. I have seen him when Dr. Cook-Norris was unavailable. If I could I would give them a thousand stars.
Raymond W.
Submitted 11/11/19
I have been very happy with all the staff I have encountered. The assistant, Dr. Purtle is thorough and nurses are friendly and helpful. Candy is always a pleasure to see and makes me feel comfortable each time I have an appointment. Dr. Cook is the main reason I keep coming back. He is professional and describes each procedure well. He is comfortable with his work and that keeps me calm during office surgeries I have needed. I love joking around with them all.
N F.
Submitted 11/08/19
Michelle and Shauna were professional, easy to talk to about concerns I had and provided suggestions that had my best interests. I would recommend this clinic without hesitation. Friendly staff who are most courteous and accommodating.
Kirby E.
Submitted 11/07/19
I have been to several Dermatologists and this was the first one which actually took the time to listen and help me figure out my issues. The nurse Candy was AMAZING! Thank yall for your services!
Doug C.
Submitted 11/07/19
Everyone in this office does a fantastic job. Staff is very friendly and upbeat and Susannah was great! Highly recommended!!
Gary F.
Submitted 11/07/19
Dr. Cook-Norris was incredible. The entire experience was fantastic, considering it was a surgical procedure. The Nurse assisting was so helpful and easy to work with as well. We can’t thank you guys enough for taking such good care of my Husband and me.
Garry D.
Submitted 11/05/19
Once again, Dr Cook-Norris and his wonderful personal assistant Candy performed a highly successful surgical removal of basal cells from my face. I have complete confidence that I will heal with little or no scarring. Dr. Cook-Norris’ bedside manner and consummate professionalism is a true rarity in today’s medical world. Candy’s advise for after care was amazing. Thanks Doc and Candy. You guys “rock”! G
M B.
Submitted 11/02/19
Great experience, appreciated the information I received, diagnosis and recommendations by Dr. Andrews. The staff was amazing and made me feel comfortable.
Sara M.
Submitted 10/29/19
Impressive service from beginning to end. Every staff member we encountered was friendly and professional. Michelle and Shawna were exceptional with my young daughter. They made her feel very comfortable with their kindness and patience. They were very knowledgeable and thorough. Dr Shook and Lindsey took the time to discuss every step of my procedure. They were focused and made me feel at ease. This is the best dermatological care I have ever received.
Sylvia W.
Submitted 10/29/19
Dr. Shook and his staff are the best! My husband has been in for multiple skin cancers which have included radiation. Everyone is so friendly and caring. Wouldn’t go anywhere else. Love it when Dr. Shook says “thank you for letting me take care of you”.
Patricia S.
Submitted 10/23/19
Both Michelle Purtle and Candy (nurse assistant) were extremely professional, courteous, and through. I left feeling as though I had received a very thorough dermatological exam. Highly recommend.
Danny W.
Submitted 10/22/19
Both Michelle and Shauna were wonderful, made my visit very comfortable.
Karan L.
Submitted 10/19/19
Dr. Purtle and her nurse assistant, Candy, were extremely friendly and thorough. I let my co-workers know how satisfied I was with my doctor’s visit.
Jule P.
Submitted 10/18/19
Very professional and efficient. Staff was so pleasant and dr Cook Noris was very nice. Christian music was refreshing.
Frank E.
Submitted 10/17/19
Really appreciated your professionalism and competence. Great experience.
Cindy M.
Submitted 10/16/19
Michelle Purtle was amazing and her assistant Candy are amazing! Michelle Purtle made me feel at ease and comfortable, I was definitely in good hands and Candy was just as amazing!
P M.
Submitted 10/15/19
Dr. Purtle and her staff went above and beyond the normal values of customer service and took it to the next level in which they listened to me and my health concerns, and devised an action plan for treatment. Dr. Purtle’s assistant Candy helped me with my medical provider in getting me approved for my recommended prescription, and lead me effortlessly thru the entire process. The entire experience was stellar! Thank You!
Anonymous U.
Submitted 10/11/19
Brought in family member for procedure, everything from check in to check out was WONDERFUL, but the only down fall was 2 1/2 hours of terrible music
Frank D.
Submitted 10/10/19
Cgreat
Bill S.
Submitted 10/10/19
My second visit just as nice as my first. Great courteous staff. I’ve had many comments from friends that the can’t really tell I had surgery on my face. Dr. Cook-Norris was great.
Mark N.
Submitted 10/09/19
Great experience at my first time visit. Staff ( especially Candy and Michelle) were very professional, informative and friendly. I was very impressed with the people and happy with my treatment plan going forward.
Jim R.
Submitted 10/09/19
Very friendly and professional staff!
Tristan A.
Submitted 10/07/19
Candy was VERY helpful and Dr. Purtle was very polite and removed a HUGE burden in my life!
Gregary G.
Submitted 10/04/19
I was very impressed with the professionalism of the entire staff that we had the privilege to meet. The Office was so inviting and soothing. Michelle and Shauna we so very kind and informative. I felt as though I was a friend rather than a patient. My experience was so pleasant and educational. Thanks to all of the staff and may God Bless all of you.
Dan H.
Submitted 10/03/19
Friendly, knowledgeable, efficient and helpful PA and her assistant. Excellent skin care professionals. They are all about preventing skin cancer and other skin diseases. Very clean, modern and top notch.
Mark C.
Submitted 10/03/19
Quick, clean, and professional. Highly recommended.
Bernadette L.
Submitted 09/29/19
It was last year when I set appointment. When I came in, it was Candy, the nurse, who I met with first. As she took my blood pressure, she glanced at me & said,”Do you know your blood pressure is really high?” I said,“ No not really but I have noticed that due to a complicated surgery last year, I’ve been overwhelmed with doctors since then.” She continued to tell me about her father. That no one knew that her Dad had Hypertension & it was diagnosed too late. Shortly after, he passed away. She highly recommended me to seek a cardiologist because she did not want me to ignore it & take action. So I did. And yes, I was diagnosed with hypertension & now taking my meds daily. I can honestly say that if nurse Candy had not Shared her story & and warned me, I may not be here today. She will always be my angel. And to Michelle Purtle how wonderful she was & hearing my face issues. She helped me through in regards to my face. I highly recommend Special in Dermatology to everyone who is seeking help with all dermatology issues. Very professional & staff is excellent in making you feel important & they are there to help you!
Al M.
Submitted 09/25/19
Fantastic level of professionalism. I was treated as an old friend rather than as patient. Michelle and Shauna are very meticulous and informative medical practitioners. At last, my family has found a Dermatologist that exemplifies professionalism.
Olga Z O.
Submitted 09/24/19
So glad to be a patient of Michelle Purtle. She is very friendly and concerned with her patients as well as being very knowledgeable of the many skin problems. I would highly recommend her. Also Candy was very friendly and knowledgeable.
Beverly M.
Submitted 09/19/19
Good experience. Candy was very helpful.
Royce M.
Submitted 09/19/19
Dr. Norris is amazing. The nurses and staff so friendly and make you feel very comfortable. I highly recommend this great team to anyone that needs dermatology needs. They also have several locations around the Houston area for your convenience. Thanks for doing such a wonderful job.
Debbie G.
Submitted 09/17/19
Friendly and I feel confident in their expertise!
Richard C.
Submitted 09/13/19
Very friendly and courteous staff
Karen D.
Submitted 09/13/19
Wonderful!!! Staff is excellent- Kindness and Smiles by Everyone in this very professional Office. Lindsey completely explains the procedures and truly complements Dr. Shook! They are like clockwork together-knowing each other’s expected move during treatments- Awesome Teamwork!! Dr. Shook has been my dermatologist for about 10 years. I Totally Trust his Experience with my Cancer Care! Very Thankful to God for Dr. Shook Mrs. Karen Dinkins
Kathryn M.
Submitted 09/13/19
I had a big area of skin cancer on my scalp that Dr. Cook-Norris was able to minimize the scarring and wound opening on very well. It will be very unnoticeable once it finishes healing. I am very grateful to him for helping me with this .
John F.
Submitted 09/12/19
Dr. Shook was prompt and efficient. He followed up on a cancer on my nose and removed it.
George M.
Submitted 09/12/19
Since the cancer was large it was done in 2 stages. I also take blood thinner so that was a concern. The procedure was lengthy but not uncomfortable. Everyone was helpful. I had very little after surgery pain and discomfort in spite of the extent of the procedure. The surgery was successful. I recommend Dr. Cook – Norris and his staff and nurses especially nurse Liz.
Barbara D.
Submitted 09/11/19
Today was my first visit to this office. I was seen by Michelle Purtle and her nurse, Shawna. Cannot say enough about how kind, knowledgeable and professional they were. I immediately felt very comfortable and their care for what I needed was outstanding. I would HIGHLY recommend this office for any dermatology needs. Also, the staff in this office were all very personable and kind.
Michael H.
Submitted 09/11/19
Dr Shook and staff are a true 5 Star group. They are the best.
Jill B.
Submitted 09/11/19
I was very nervous to have my procedure done, removal of cancer in my thumb, but realized after it was over, there was nothing to be nervous about. Dr. Cook Norris and his staff explained everything as he did the surgery. They were very caring and made me feel comfortable. There was a chance of me loosing my thumb nail, I didn’t and the little bit that I did looks like it is starting to grow back. It was a very good experience, no complaints and would HIGHLY recommend this practice to anyone with any type of strange finger cancers.
Luis F.
Submitted 09/10/19
Amazing Dr. Cook, saw 3 hand surgeons before you and they wanted to put me to sleep. Dr. Cook did it with local anesthetic in 20 min. Thank you Dr. Cook
Roswell J.
Submitted 09/06/19
Appreciate Dr. Cook-Norris pleasant, concerned manner as was his assistant Freddie. They make an outstanding pain free team.
Mary M.
Submitted 09/05/19
Lindsey and Dr. Norris were so great during my procedure. I felt so comfortable throughout the removal of both my cysts. I highly recommend Dr. Norris for my dermatology needs and I will share my wonderful experience with all my friends. Lindsey made me feel so relaxed during my procedure. Thanks so much!
Glenda F.
Submitted 09/04/19
Friendly, caring and helpful staff. Dr Shook is kind and thorough.
Chad J.
Submitted 09/04/19
Melissa and her nurse Shawna were EXTREMELY nice, comforting, and thorough. everything was said with a smile and they made the entire experience very pleasant.
Lindsay W.
Submitted 09/02/19
Michelle, Shawna and Candy were incredibly helpful during my appointment. The entire staff is very friendly, professional, courteous and knowledgeable. I couldn’t have asked for a better experience. I highly recommend this practice for any Dermatological needs.
Mary G.
Submitted 08/30/19
My husband had to go in to get a couple of pre cancer spots checked Melissa and Candy were the best Melissa checked out all his spots and took care of the ones that were suspicious then Candy was so sweet to explain what was done and why we need to come back and check on these areas every few months will definitely keep using Woodlands Dermatology Dr Shook and his staff
Nicole G.
Submitted 08/29/19
Michelle and Candy are awesome!! They’re both super friendly, thorough and knowledgeable! They make you feel like more than just another patient! <3
Margaret C.
Submitted 08/29/19
From the Receptionist desk to completion of the surgery I could not have asked for better care and professional knowledge. I have complete confidence in this Dr and his staff. Very Very caring.
Kenneth S.
Submitted 08/22/19
I was seen on time and the procedure went very well. The staff is friendly, knowledgeable and efficient. Dr. Shook did a great job as usual. This was my third visit to TWSSC and I’ll return should I need their services again . . . but I hope I don’t!
Julie R.
Submitted 08/22/19
Re: Dr. Cook-Norris -I came with my Mother so she could have some skin cancer removed. The MD’s bedside manner and patience with his patients are the best I’ve ever experienced, and I’ve worked in healthcare for 20 years. I was allowed to stay with my mother during the entire procedure. Their internal waiting room has snacks while you wait for the biopsy. No one is rushed. The LVP, Liz is very sweet and professional as well. I highly recommend this practice.
William D.
Submitted 08/22/19
Dr Shook and staff were courteous, competent and efficient.
Nancy I.
Submitted 08/21/19
There should be 10 stars for Dr. Cook-Norris and his staff. Doctor’s nurse Tiana is very well trained to assist doctor but her personal care and attention to insure patient’s comfort exceeds expectation and was different from previous care I have received and unfortunately I’ve had to see a lot of doctors in the past.
Deede G.
Submitted 08/21/19
10 stars+ !!! Dr. Purtle and entire staff were wonderful. So professional, courteous, friendly, kind and considerate. Extremely knowledgeable and explained everything in terms easy to understand. I would highly recommend everyone concerned. Extremely pleased with my visit today.
Troy W.
Submitted 08/21/19
Mrs. Candy and Mrs. Michelle are truly amazing! By far the best! Super helpful and knowledgeable about what’s necessary to get positive results! Thank you all so much!
Lesley B.
Submitted 08/20/19
Good
Garry D.
Submitted 08/20/19
Dr Cook-Norris is awesome. He is very knowledgeable and has excellent bedside manner. His nurse Liz is a super nurse. She is so caring and is wonderful. Thank you both. Garry
Sue F.
Submitted 08/19/19
I received a very friendly greeting upon arrival and was taken back to a room promptly. “Candy” was great to work with; very personable and professional. Michelle Purtle, the PA I saw for treatment, was supurb. She immediately put me at ease, had a calming, friendly demeanor, and made be feel very comfortable about her professional capabilities.
John N.
Submitted 08/19/19
He is the best in the business. I’ve had 4 procedures by him and wouldnt ever go to anyone else.
David & Wilma E.
Submitted 08/18/19
We were seen by Candy and Dr. Melissa. Both were friendly, caring and thorough. Candy was able to pull my medications profile from the pharmacy without my having to look up my list. Dr. Melissa was thorough, professional, and cared enough to offer choices when they were available. We will be returning patients from now on. (It also helps the facility is covered under our medicare plan!)
Robert H.
Submitted 08/15/19
Very professional. Dr Shook and his team made me feel comfortable with the process.
Mark W.
Submitted 08/15/19
Excellent!
Chester T.
Submitted 08/15/19
Wonderful doctor and staff. Always really care for the patient.
Thomas M.
Submitted 08/15/19
Wow! From the moment we arrived receptionist is very friendly. 5 minutes and we were ushered into a friendly clean room with Brooks & Dunn playing exclusively for our enjoyment. Our visit was smooth and all professionals were great and friendly. This was our 4th Visit. Des are the finest. Why would we go anywhere else. TM
DARRYL R.
Submitted 08/13/19
I recently had three visits with Dr. Shearer. She is polite, thorough with treatment, and meticulous. I have stubborn warts on both hands which she is treating with freezing them and wart peel. In addition, there is not enough space on this site to explain the professionalism with nurse Candy. She is kind, compassionate, and makes your feel comfortable. She makes sure you understand your treatment plan and you can tell she has a genuine passion for what she does. The moment she walks into the room you can tell you came to the right place.
Francis G.
Submitted 08/12/19
The staff was friendly and there was no wait time.
Darrell O.
Submitted 08/06/19
The staff was very helpful with scheduling (Anne ) They were very professional while in the room.(Freddie). And the Dr Cook Norris was very thorough with his examination. I’m very pleased
Luke R.
Submitted 08/06/19
It was great!
Kamari W.
Submitted 08/05/19
The service here was great! And they were very thorough about what to use and why. Candy is also charismatic nurse and is such a joy to be around.
Sandra L.
Submitted 08/01/19
band. No one could have been more thorough and diligent in taking care of him. So thankful we are here. Thank you for your dedicated work for your patients..
Marlin L.
Submitted 08/01/19
So appreciate the professionalism and courteous treatment of Dr. Cook-Norris. He’s friendly and very thorough in every aspect of treatment. Won’t go anywhere else.
James C.
Submitted 07/30/19
Great
Glenn S.
Submitted 07/30/19
Great
Terra P.
Submitted 07/29/19
Assistant was great. Facility is awesome and procedure was easy. Very likable staff. I’ve already recommended the place to 3 coworkers.
Victoria B.
Submitted 07/29/19
Very nice atmosphere, workers were very friendly and so was Dr Shook
Linda K.
Submitted 07/26/19
Dr Shook did a great job!
Ralph G.
Submitted 07/26/19
Very professional and gentle with me. New just what to do and did it from start to finish with the lest amount of pain.
Fred W.
Submitted 07/26/19
First time I met him. He removed 2 skin cancers. Great bedside manor and his staff made me feel at ease. They followed up with a phone call that night to see how I was doing. Everything went well.
Michael D.
Submitted 07/25/19
Fast, efficient, one cut Dr Shook is friendly, courteous and takes the time to explsin procedure step by step.
Paul W.
Submitted 07/23/19
Always a pleasant experience. Dr. Shook and Nurse Debbie made me feel welcome. Didn’t feel rushed like I have with other dermatologists. Thanks!!!!
Ingrid A.
Submitted 07/18/19
Little if any wait time in exam room. Understanding and conscientious nursing care for my 83 year old mother.
Javier G.
Submitted 07/18/19
Dr. Purtle & Nurse Candy are an awesome team! Went today for my first visit. The young lady at the check-in desk was very friendly. Dr. Purtle was very thorough, kind & informative. Nurse Candy was very polite, caring & made me feel comfortable. The whole staff is excellent. I will definitely come back for future visits.
Danny C.
Submitted 07/17/19
They are a awesome GROUP!!!! The staff is very nice and answer any question you may have! Dr Shook, Thank you so much! And Candy you were such a blessing! Just talking with you today you are such a great person inside and out!!!! Remember us on your next cruise ✈️
Mary J.
Submitted 07/16/19
Dr Shook and his nurse, Debbie, were awesome !! Saw Dr Shook today on a recommendation from another doctor and I will continue to see them yearly for checkups. Dr Shook took the time to explain everything which I really appreciated. The entire office staff was incredibly nice … Thank you all !!
Freddie P.
Submitted 07/16/19
Always a well trained staff as well as an outstanding doctor.
Don H.
Submitted 07/10/19
Zachary C.
Submitted 07/09/19
The entire staff was very polite and helpful, from the front desk to the nurse, everything was wonderful. Dr. Shearer and Candy were very considerate about what I’ve went through. They finally put me on Acutane so I can have a permanent solution to my acne that I have dealt with for 3 years.
Mason P.
Submitted 07/09/19
I’ve been going to Specialists in Dermatology to treat Alopecia Areata for a few months now. Both Mrs. Shearer and Mrs. Candy have been very personable and empathetic. They both are extremely knowledgeable and help to keep my spirit up during this stressful time. I recommend both of them! -Mason
Earl C.
Submitted 07/09/19
Awesome Doctor. So kind to patient and very efficient.
William P.
Submitted 07/09/19
Knowledgeable of the procedures and keeled me informed, Very satisfied.
Amalia S.
Submitted 07/04/19
I went to have a procedure on my face with Mrs Purtle, she was very kind, professional and caring. She explained the whole process and did an excellent job. I had a great experience and highly recommend her.
Raymond W.
Submitted 07/01/19
Dr Cook-Norris and his entire staff have been very knowledgeable and professional each of my many visits for cancer checks and Mohs surgeries. I feel like I am in the best of care every visit.
David L.
Submitted 06/25/19
Dr. Brent Shook is an amazing, caring doctor who makes patients feel comfort by his bedside manner.
Sheryl R.
Submitted 06/24/19
I was a bit apprehensive about having Mohs surgery on 2 spots on my face, but my anxiety vanished as soon as I went back into the exam room. The office exudes an air of tranquility, especially with the Christian music playing through the intercom system. Dr. Shook and his staff were amazing and explained everything that would be taking place. Aside from slight stinging from the shots to numb the site, there was no pain involved. I highly recommend this practice to anyone in need of a dermatologist.
Natalie S.
Submitted 06/18/19
It was very good would recommend Dr Shoot
Debbie L.
Submitted 06/17/19
Best experience ever. I was so happy to see Michelle at this practice, been looking for her. She was very thorough, explained everything, and was very patient answering all my questions/concerns! Her assistant, Candy, was wonderful too!
Joseph M.
Submitted 06/14/19
I had another great experience with Dr. Brent Schook. This was my third time to go their. I will return again if needed. I will recommend Dr. Brent Schook to all mt friends. Thanks for your great service. Joseph W. Miller
Darrell O.
Submitted 06/12/19
Great staff an lab excellent doctor
David S.
Submitted 06/10/19
On time! Professional! Nice!
Jam D.
Submitted 06/05/19
Great visit with this office!! The ladies made my day… they turned a mundane experience into a pleasant one. I will definitely be back to see Michelle, Candy, Debbie, Freddie, Liz, and Lindsey.
Gregory S.
Submitted 06/05/19
Dr Purtle, Awesome, very thorough!!! Candy Awesome!!!, The check out, Kylee Awesome!!! Very good experience thru out, Dr Cook-Norris is Great. Have used this practice for sometime. Exceptional!!
Gregory S.
Submitted 06/05/19
Dr Cook-Norris, and staff Awesome!!!
Julia M.
Submitted 06/04/19
We really depend on annual skin cancer screenings and the ease of mind that we receive from Dr. Shook.
Donna D.
Submitted 06/02/19
Dr Shook and the entire staff have always been very pleasant. I especially appreciate their compassion. This past visit I was scheduled for Mohs on my shoulder. I enquirer about eBx after seeing a banner in the waiting room. Dr Shook and His nurse Debbie answered all my questions, and got me in to see the Oncology radiologist to see if I was a candidate for the procedure. Dr Shook wanted to make sure I had all the information I needed to make the right decision for me. He was willing to do the Mohs later that same day if I chose to go ahead with that procedure. I can’t express how much confidence I have in Dr Shook.
Lora D.
Submitted 05/29/19
Looking for a new treatment procedure for a SCC. Dr Shook’s office and staff very professional and caring for my needs! After a thorough consultation, I am extremely satisfied with the course of action we are taking! Everything was explained clearly. Am looking forward to my treatment plan and ridding myself of this most recent SCC in a new and less evasive way!! Very satisfied with my visit today—-thank you Dr. Shook—-you rock!!
Leigh M.
Submitted 05/28/19
My Mohs precedure with Dr. Shook and his assistant/technicians and lab was excellent in every way. Incredibly compassionate and knowledgeable, Dr. Shook is my recommendation to anyone in need of skin and/or skin cancer treatment. Each step was explained before it occurred and throughout the procedure I was repeatedly asked about my comfort. The human touch is an amazing thing. The office staff cannot be overlooked making every interaction I had with any of them smooth, courteous and professional. Any anxiety I had disappeared the moment my procedure began and that is something I did not believe would happen. God bless everyone there.
Jean S.
Submitted 05/28/19
Debbie, the nurse, made me feel very comfortable during my appointment for MOHS surgery. Dr. Shook is very professional and explained the procedure well. I highly recommend this office for your dermatology needs.
Amanda M.
Submitted 05/24/19
Michelle and Candy both show a genuine interest in my concerns and what’s important to me. They both listen attentively and take the time needed to explain the treatment plan and medications. Thank you!
Sandra L.
Submitted 05/22/19
Always professional and courteous. Dr. Cook-Norris and his staff have been exceptional in their care for my husband. We appreciate the time and effort they put into being thorough and efficient .
Kelly T.
Submitted 05/22/19
Nice atmosphere & the people working there were very nice especially Candy.
Garry D.
Submitted 05/21/19
I feel very blessed to have found Dr. Cook-Norris. Not only does he spend time to explain procedures to me, he is very knowledgeable and professional. He not only has the expert skill level but an artistic ability to assure very little scarring after procedures. Being a fair haired surfer all of my life, I have been treated by many dermatologist for basil cell skin cancers. Dr. Cook-Norris is far superior than any other dermatologist I have encountered. He also has an amazingly professional and supportive staff. I highly recommend Dr. Cook-Norris.
Wanda L.
Submitted 05/20/19
Very kind and very nice everyone was very professional n respectably
Fred S.
Submitted 05/10/19
Outstanding doctor! Friendly, compassionate, concerned…my first visit was like I’d known him for years. I’m 78 years old and throughout all my years, I’ve never known a more “complete, astute, unassuming doctor.” If I could, I’d give him 10 Stars.
Kathryn R.
Submitted 05/10/19
After years of skin abuse in my youth, I am extremely conscious of taking care of my skin, careful to wear sunscreen, cover up and self examine. I wanted to be heard by my caregiver and taken seriously. My first appointment was yesterday and I couldn’t be more pleased. Michelle and Candy were outstanding! – they gave me their time and full attention as if I was the only patient in the world. They listened extremely well, considered all of my concerns, and worked with me on possible choices and decisions for future care, all while interacting with grace and smiles. What a team! From the front office to the exiting desk, I was met with professionalism and a smile. This is the place to go.
Russell P.
Submitted 05/08/19
I like the fact that you can get your screenings and surgery at the same practice. Dr. Shook answers all your questions and doesn’t rush you.
Rebekah B.
Submitted 05/08/19
My sister referred me to Dr. Cook Norris because it is so hard to find someone for cyst removal that does a good job and will remove more than 1 per visit. I have a lot of them and need more efficient removal. My sister was very happy with him, so I made a long trip from out of town to see him. I am so glad I did! He and Freddy were making me laugh and making me very comfortable during the process. They did an excellent job and I am going to come back for the rest. It is worth the trip!
Edythe O.
Submitted 05/07/19
Pleasant. Everyone was very professional.
James L.
Submitted 05/06/19
Great experience
Linda B.
Submitted 05/03/19
Had the Mohr procedure and had complications due to allergies. Dr Shook worked with me to resolve. Was patient, proactive, and finally got me on the road to recovery.
P. F.
Submitted 05/02/19
Finally, someone who will look at everything I have already tried for my eczema, and make a plan with me to work on it for as long as it takes. Michelle has great empathy, and Candy is also fantastic.
PJ S.
Submitted 05/01/19
Michelle does a great job checking my skin. She is very through from head to toe! Her assistant, Candy, is great also! They are very professional! I definitely recommend them for your skin cancer check ups!
Cynthia S.
Submitted 04/30/19
Dr. Shook is one of the kindest, most knowledgeable doctors when it comes to skin. I trust him implicitly. Incredibly compassionate with a great bedside manner.
Samuel M.
Submitted 04/30/19
Very professional and well organized medical office practice. Dr. Shook took time to check my skin for any sign of cancerous growths and reviewed carefully the use of a topical steroid for a condition on my back. I recommend him to anyone needing a real “pro” to diagnose and treat any condition of the skin.
Billy P.
Submitted 04/30/19
I was seen on a very timely basis. Both Doctor Shook and his assistant/technicians were thorough. Staff handled administrative details in a friendly and efficient manner.
Ronald E.
Submitted 04/30/19
Always receive high quality professional treatment.
James W.
Submitted 04/29/19
Love Dr Shook and his staff. Other than the long wait after being prepped, I am very happy. Great job by all.
Janie D.
Submitted 04/29/19
Awesome staff and Drs!!
Samantha D.
Submitted 04/29/19
My experience was fantastic!! Great atmosphere and excellent bedside manor. I would highly recommend to anyone looking for a great dermatologist!!!!!!
Paul G.
Submitted 04/29/19
First appointment with His PA Michelle Pirtle and her assistant Candy. Both were excellent
Ann Marie G.
Submitted 04/26/19
Excellent experience today. Michelle Purtle took time to listen to my concerns and I felt confident in her decisions. Assistants and office staff very friendly.
Nancy C.
Submitted 04/25/19
You are the best dermatology office I have ever been in. I am so so glad you do preventative checking for moles that could be abnormal. Your worker that did the checking was absolutely correct in checking the whole body. I finally feel that I am in good care that will help me finally.
Russell G.
Submitted 04/25/19
Appointment was on time and executed efficiently. Both Dr Shook and the staff are very friendly and explain issues clearly.
Saul F.
Submitted 04/24/19
I am very pleased with the bedside manner provided by Dr. Norris and Freddie! Both addressed my questions and concerns with care and professionalism. The painless procedure was expertly done in a timely manner and I leave very satisfied!
Sandra C.
Submitted 04/24/19
Dr. Cook-Norris is very caring and knowledgeable. The staff is wonderful ! Thank you
Carol B.
Submitted 04/24/19
Fantastic
Steven B.
Submitted 04/23/19
Dr Shook was very thorough and took great care of me . And the nurse were also very professional.
LaJeanna P.
Submitted 04/23/19
I went in for a follow-up today for my mohs surgery. The staff and doctor should go out of their way to make you feel comfortable and at ease. Everyone from the front office, to the nurses, to Dr shook and the building department are absolutely wonderful. Frankly if I have to move I think I’ll fly back just to see him.
William W.
Submitted 04/23/19
Dr. Shook is the BEST!
Marion H.
Submitted 04/21/19
Michelle Checked me for skin cancer. She is very competent and thorough. She has done an outstanding job in identifying areas for freezing and areas for biopsy. Thank you, Michelle. Her assistant was Candy and she likewise was outstanding in her part in my care. Thank you Candy. Both ladies are highly recommended.
Sharon B.
Submitted 04/21/19
Very happy with the doctor and staff
Ruth H.
Submitted 04/18/19
Dr. Shook and his team are wonderful!
Judith K.
Submitted 04/17/19
Michelle and Candy are highly competent and compassionate in their delivery of patient care.
James C.
Submitted 04/15/19
Plenty of parking, got in quick, friendly staff. The doctor is very personable and takes time to explain procedures to you. In and out in under 40 minutes and that includes filling out New patience paperwork.
Kenneth L.
Submitted 04/15/19
It was fantastic.
Jean S.
Submitted 04/15/19
Nurse Candy was very thorough when she was taking my history. Because I have had previous skin cancers Michelle Purtle, P.A. spent considerable time during my examination. I left feeling as though I received the best care possible.
Vanessa P.
Submitted 04/15/19
They did a great job! Dr. Shook and staff were wonderful!
Patrick H.
Submitted 04/13/19
Very professional and reassuring.
Karen V.
Submitted 04/10/19
Very thorough, no rush very personal
MARIA B.
Submitted 04/03/19
Dr. Andrews excellent bedside manner was just what my nervous 11y/o needed. Medical Assistant & Dr. Andrews professional & patient when treating my daughter. Dr. provided a thorough examination & several treatment options. She gave her opinion to each option (pros/cons) & felt my daughter received excellent care. We will be visiting Dr. Andrews for all our family’s dermatology needs.
Mabel B.
Submitted 04/02/19
It was my first visit and I was very pleased. Very short wait. Candy, the nurse, was very pleasant and thorough. Dr. Shearer was sincerely concerned with my problem and explained everything.
Dotty B.
Submitted 03/28/19
Very professional. Dr. Shook and Freddie are wonderful!
Jenny L.
Submitted 03/27/19
Michelle and Candy put me at ease. They were thoughtful, kind and explained everything. Every question answered. Highly recommended by someone who has been treated by a dermatologist for 40 years and would know!
G A Ry N.
Submitted 03/27/19
V er y positive experience!! Everything was fast and well done. Thank You
Christian H.
Submitted 03/25/19
Second time here and I absolutely love this place checking in was an easy. My nurse Candy just love her knowledge after seeing PA Michelle Purtle and she diagnosed me Candy went through everything thoroughly couldn’t have asked for any better service. Thanks to all
Louise P.
Submitted 03/20/19
Michelle and Candy were so kind, attentive and took plenty of time to cover all of my needs. I really appreciate them!!
Tommy H.
Submitted 03/20/19
Awesome, I,m so happy to have found your office. The doctor and Freddie were fantastic!
Ann S.
Submitted 03/19/19
Great intake interview by Tiana. Susannah was gentle, thorough, and listened to what I said. She let me know what to expect after my biopsies and explained why a repeat visit would be so soon. I couldn’t imagine better care.
Anna G.
Submitted 02/25/19
They where very nice people and I recommend candy very nice and helpful as well
Dennis B.
Submitted 02/25/19
Michelle and Candy are very professional, thorough, and very friendly. They take time to explain in detail what they are doing and answer all questions. Great experience.
Gwen H.
Submitted 02/22/19
Michelle is fantastic. Friendly but very professional. She and the entire staff made my appointment a refreshing experience. And after only 24 hours, I have relief and can see an end to my discomfort.
Sonia M.
Submitted 02/20/19
The entire staff was friendly and attentive. Dr. Andrews took her time with me and addressed all my concerns.
Kerry B.
Submitted 02/14/19
Michelle Purtle is amazing! I was a patient of hers years ago in Kingwood and I am so glad I found her in The Woodlands. She and Candy are kind, compassionate, and professional. They immediately put me at ease. I cannot recommend them more highly.
Liza K.
Submitted 02/12/19
My son has battled acne for the past three years. Michelle and her staff were amazing with my frustrated and sad teenager. After about three months, his acne is completely gone. This was a tough time for him but Michelle, Candy and the rest of the staff were patient and professional. Thank you!!
David R.
Submitted 02/11/19
I have been a patient of Dr. Shook for three years. He has performed several Mohs surgeries on my face. I am very pleased with my results. I have also seen Michelle for diagnosis and follow up. She was very thorough and caring. Dr. Shook, Michelle, Candy and Lindsey all provided excellent care. I would highly recommend them.
Doris S.
Submitted 02/06/19
Michelle and Candy are definitely a 5 star. It was my first visit and they made me feel very relaxed after talking to them. Took their time to explain my medical situation. Answered all my questions. They were both very personable.
Jack E.
Submitted 02/06/19
I was seeing Michelle for my first time and she and Candy were professional, courteous and thorough. I would recommended them to my friends and others. I look forward to my next appointment in six months.
Phil B.
Submitted 02/05/19
Wonderful professionals. Michelle and her assistant Candy, are very personable and patient care focused. All my questions were answered. The care I received is producing the results I was told to expect. Everyone in that clinic is top notch!
Suzanne F.
Submitted 02/03/19
I was told by two doctors that nothing could be done for the disfiguring scar tissue on my nose. My husband was having melanoma surgery by Doctor Cook-Norris when asked if he would look at me. He is truly an amazing doctor! I feel normal again, thank you doctor Cook-Norris.
Roger L.
Submitted 01/19/19
Had a great experience at Specialists in Dermatology. Candy was very nice and attentive and helped me with all of my concerns. I would recommend Specialists in Dermatology to anyone. Thank you for all of your help.
June T.
Submitted 01/16/19
Dr. Cook-Norris is a wonderful dermatologist who actually helped me with a skin disease. I was diagnosed with Granuloma Annulare, which i was told by another Doctor that no one knew what caused it and had no cure. Dr. Cook-Norris gave me an antibiotic for skin disease. After 6 months, I am clear! Thank you Dr. Cook-Norris.
Spencer C.
Submitted 01/02/19
The office/medical staff are courteous, punctual and organized. Susannah, PA is knowledgable and friendly. Great experience. Answered all questions.
Julie C.
Submitted 12/13/18
Candy and Michelle were both great!
Erik S.
Submitted 12/07/18
Dr. Cook was amazing! He was the first Dr. to properly diagnose me and take good care of me. The Medical Assistant, Candy was kind and really took her time with me. They also took my insurance Blue Cross Blue Shield. I would highly recommend this place to everyone. Erik
James M.
Submitted 12/03/18
Very fast service. Everyone is very friendly and kind. I feel like I received a thorough evaluation.
Beth M.
Submitted 11/17/18
5 stars for sure. Michelle and Candy took great care of me and my husband. We’ve been seeing Michelle for several years and she’s always pleasant and thorough. We’ve recommended her to lots of folks. We go every six months and look forward to each visit.
Erica H.
Submitted 11/09/18
My visit was very pleasant and Dr. Purtle and her assistant Candy were very caring and compassionate. They both listened to my concern and offered up the best option to get to the root of the problem. Candy made sure my lab work was sent to the company that was in my network once I asked about which company they used. They made sure I was satisfied with my options. Thank you!
Jim N.
Submitted 11/05/18
Today was my usual 6 month check up and the front office was very friendly, welcoming and efficient. Anna one of the nurses took me back for my appointment with Michelle and was extremely cordial and helpful covering any issues I might have before seeing Michelle. As always, Michelle was very reassuring and answered all my questions. Michelle was very thorough in checking for any pre-cancerous spots as I have had a history of developing various growths. I have seen Michelle for many years and she is always so sweet and caring. Michelle treats you with respect and gives you her undivided attention during the time spent with her. Michelle is the best PA I have ever seen regardless of the field or specialty, and I highly recommend Michelle to anyone in need of a dermatologist.
Kenneth O.
Submitted 11/02/18
Dr. Cook-Norris and Freddie made an All Star cast in taking care of me. Removal of three facial tumors, one huge one, was painless and I felt at ease throughout the procedure! Highly recommend this Godly team of professionals to anyone who may be anxious or doubtful about putting your life in their hands! Remarkable communication, even better skill!
Harry J.
Submitted 11/01/18
Was fantastic!!! Dr. Shook did a great job! I’ve had Mohs treatment before that was painful, however no pain with Dr. Shook! His assistant, Freddie, was the best ever!!! She was cheerful and happy and so professional! She administerd the injection and didn’t hurt at all!! Just a superior experience! I highly recommend them! Thanks so much Dr. Shook and Freddie!!!
Rita S.
Submitted 10/23/18
Dr. Shook used the Morhs procedure to remove skin cancer from the side of my nose many years ago. Any other Dermatologist would’ve left a huge, disfiguring scare. He is so caring and respectful I felt at ease right away. He and his staff are such beautiful caring people I always feel comfortable there.
Christian H.
Submitted 10/19/18
Went in to see Dr. Cook-Norris for a lipoma on my back and he removed it that same day. Both he and Elizabeth made sure I was comfortable throughout the entire procedure. Thank you both.
Ralph Jr M.
Submitted 10/19/18
Such teamwork! Both during the surgery & after, especially when they put the stitches in. The only pain he felt was a little when they put the numbing medication in. Freddie was a jewel! So helpful, & explained everything so well.
Enedina R.
Submitted 10/11/18
Highly recommend this office to anyone looking for a great doctor. Michelle the PA and Candy are amazing caring individuals who make you feel so comfortable! Dr. Cook took the time to answer my questions about my daughter and explain on how to treat her condition. This office needs to train other offices on how to treat patients!!
Edward H.
Submitted 10/10/18
Wonderful experience at the Willowbrook location, with a great crew.
Eric T.
Submitted 10/10/18
Both Debbie & Dr. Shook were thorough and excellent!
Noah S.
Submitted 10/08/18
Excellent!
Judy P.
Submitted 10/08/18
Dr. Cook-Norris is awesome!!! Skin Cancer was removed. I had very little pain. The whole experience was very comfortable.
David S.
Submitted 10/05/18
This was a very great and friendly professional place. I would recommend anyone that needs any kind of dermatology or skin surgery come here Dr. Cook-Norris was excellent and great and so was nurse Freddy they are all very professional courteous and friendly an made our experience very comfortable. Would recommend anyone who needs any skin Surgery or dermatology work done…..this is your place!!!
Alexander M.
Submitted 10/03/18
Procedure was not painful and Dr Cook Norris was very kind.
Gayle M.
Submitted 10/03/18
I have been so Blessed to find Dr.Cook-Norris, he is WONDERFUL, CARING, and the BEST DERMATOLOGIST I have found in the Houston area!!! He listens and address your concerns. His staff are a delight!! I recently had some skin cancers surgically removed, Dr. Cook-Norris and his nurse Freddie made it a virtually pleasant experience!!! I Highly recommend Specialists in Dermatology!!! Thank you all for what you do. God Bless You!❤
Jill M.
Submitted 09/22/18
Dr. Shook and Candy we great! I was greeted warmly by the front desk staff when I arrived. Very professional and explained everything in great detail. Candy answered all of my questions (there were lots!) and made me feel comfortable when I was extremely anxious. I would highly recommend them!
Rita G.
Submitted 09/19/18
Very impresssed with my Dr.Cook-Norris, and my nurse, Ms. Freddie. They made this such a pleasant experience when I was very scared. On a scale of 1-10, it’s a 10plus! Thank you so much!
Rose E.
Submitted 09/14/18
First of all I would like to say what a great doctor Dr. Cook Norris is. He was so pleasant and very professional, not only did he take care of my skin cancer but also addressed another spot and did not have to . I just love the atmosphere and his entire staff including Tammy David Vanessa Kathy and candy . I would definitely recommend this office highly to any family friends and strangers.
John M.
Submitted 09/11/18
Awesome Dr. and staff. I’ve had at least 11 cancers over the last 3 years. Dr. Cook-Norris is always pleasant,courteos,passionate,thorough and accomadating. I drive 100 miles to see him. I highly recommend him and his staff
Ian T.
Submitted 09/11/18
Excellent from start to finish
Rev. Ernesto E.
Submitted 09/07/18
Dr. Cook-Norris has been my dermatologist for almost 6 years. I have had many basal cell surgeries with him, and I have never had a problem; Dr. Cook-Norris has always been very meticulous and very patient while performing his surgeries on me. No one believes that I have had like 15 surgeries, because there no scars on my face!! I wouldn’t change to another dermatologist, for anything! That good he is!!
Darrellh H.
Submitted 09/05/18
Doctor Robert Cook-Norris has performed multiple Surgeries on me and I would recommend his work very highly!
Rini R.
Submitted 08/20/18
I met with Dr. Brent for my hair loss concern and he and his nurse Candy is very helpful with my condition. They are a good team. Dr. Shook explained very clearly the result of my hormone-Thyroid test. I am very satisfied with their best care.
Claudette L.
Submitted 08/17/18
Dr. Cook-Norris was the best ever, having now 5 skin cancers , terrifying in its self I always put them off due to fear.. Never again, he is amazing he deserves a 5 ,higher if I could do so. Thank you for the compassion. Claudette L
THOMAS B.
Submitted 08/16/18
Dr. Cook-Norris was thorough and knowledgeable. His assistant Candy was very helpful, courteous and knowledgeable.
Monica L.
Submitted 08/15/18
Everyone was welcoming and professional. Susannah was amazing and made me feel like she truly cared in wanting to help find a solution to my skin issues.
Becky R.
Submitted 08/15/18
Staff and provider were so professional, positive and helpful!
Jerry B.
Submitted 08/10/18
It was professional, quick, easy, painless.He is a great doctor. All helpers are great also. Instead of dreading the doctor visit we enjoy coming. Very pleasant experience. He is our favorite doctor.
Ryan N.
Submitted 08/09/18
Michelle and Candy were both very friendly and helpful, making the process easy and stress free.
Natalie R.
Submitted 08/02/18
5+ stars
Shelby V.
Submitted 08/02/18
Dr. Shook and nurse assistant Candy were very personable yet professional. Candy made my procedure less stressful by explaining everything to me before. One of the easiest doctor visits I have been on from the beginning to the end. Check in and check out was a breeze!
Michelle G.
Submitted 07/12/18
Great experience! Michelle was able to address our problem and took care of it right away. Nurse Candy was knowledgeable, attentive and very friendly. I would highly recommend this place.
Donna H.
Submitted 07/11/18
It was all I expected of a dermatologist, with the added delite of a pleasant & helpful staff!
Margaret H.
Submitted 07/10/18
Great. In time
Dante S.
Submitted 06/21/18
Great attitudes and amazing doctors, very complimentary to me.
Jen O.
Submitted 06/18/18
From the reception, to the check-out, our experience was smooth, efficient, and very comfortable. We were here for my son, who was treated in the same warm and respectful manner as I. The attending nurse was quick but very attentive, and the PA, Michelle Purtle, was caring and clearly well acquainted with our issues. The only improvement would be an offering fru fru coffees to go with the beautiful and relaxing reception/waiting area. Highly recommend.
Dianne H.
Submitted 06/15/18
Pleasant is not frequently associated with a visit to the Dermatologist.. but my experience with Michelle and Candy was indeed pleasant. I was escorted to the exam room by Candy who calmed my jitters with her smile and bubbly personality. Michelle was quite informative and easy to talk to. They were professional yet I felt like I was among friends. After treatment they provided in-depth instructions for at home care. I recommend anyone needing dermatological treatment to give them a call.
Catherine O.
Submitted 06/14/18
As soon as you walk in the waiting room it was clean and spacious. The front desk receptionists were friendly and very helpful. Michelle Purtle and Candi are amazing. They both listened to my concerns and were so kind and informative. I didn’t feel rushed or overwhelmed. I have been to several different dermatologist in the past for my rosacea and I always felt frustrated and disappointed. But this was not the case. They gave me different options to try. Thank you for listening to me and not rushing me out of there. You guys are a breath of fresh air.
Christie S.
Submitted 06/12/18
I was welcomed by friendly faces at the front desk and a clean, well decorated office. The assistant was very kind and helpful and my wait time to see the doctor was very short compared to most of my other doctor office experiences. The doctor himself was kind and professional. He answered all my questions and made me feel comfortable. The whole experience was easy and quick, I was in and out in 20 minutes.
John W.
Submitted 05/25/18
I was referred for Mohs surgery for a basal cell carcinoma on the forehead at the hairline. Thanks to Dr. Cook-Norris’s exceptional skill and the professional and the comforting care of the assisting nurse Candy and support staff everything went very well, and the outcome was perfect — all cancer gone … no pain … stitches removed a week after the procedure … no scar. It is evident that The Woodlands Skin Surgery Center is staffed by professionals functioning at the highest standard. I recommend them highly.
Angelina G.
Submitted 05/17/18
My visit with Michelle was pleasant. She has a wonderful bedside manner. Michelle and Candy were both very knowledgeable and informative. I was very fortunate to have such a great pair of professionals attending me. They are definitely an asset to this office! Thank you both for a smooth and pleasant office visit.
Jeff H.
Submitted 05/17/18
Started off with Candy taking me back to a room and she put me at ease right away. Candy also did a great job of quickly numbing my nose prior to a biopsy – felt only a mild prick. Then Michelle Purtle came in and went beyond the call, and gave me an entire looking over and even froze a few AKs. Then she performed the biopsy on what I went for – a spot on my nose. Michelle was everything all the other reviewers said: pleasant, not rushed, knowledgeable, and the biospsy was quick and easy. You just want to hug these ladies when they’re finished – Thanks ladies!
Danielle C.
Submitted 05/16/18
Very nice. Extremely professional and listened to concerns and did not rush you though information or your visit.
Rebecca B.
Submitted 05/15/18
Office ran very smoothly and efficiently. Everyone was beyond friendly and helpful. No long waiting at any part of visit. Dr. Andrews was very polite and thorough and explained everything. Wonderful experience!
Hannah B.
Submitted 05/04/18
Michelle is amazing!!!
Samantha R.
Submitted 05/03/18
Our visit with Dr. Andrews was great. Dr. Andrews explained everything to us about what was going on and gave us a solution to solve the problem. My daughter was very comfortable with her visit.
Leanne B.
Submitted 05/02/18
Awesome staff and doctor!
Stephanie R.
Submitted 04/19/18
It was great. Thank you guys!
Clint B.
Submitted 04/15/18
All of my visits to date have been great. Michelle has wonderful bedside manner and will talk to and explain things to you at your level. This last visit my child wasn’t feeling well and fought every step though. Michelle and Anna did so wonderful with my child. They tried everything and anything so my child would settle down to be treated. It was quite a fight and Anna, in particular, was wonderful. She attempting everything a child might cater to in order to settle down so Michelle could work. And she did it compassionatey and patiently. After what felt like was probably a last resort, she offered a little bit of leftover Easter candy. With my permission of course. And turned out she picked my child’s favorite candy and it worked thankfully. You two did wonderful and I will recommend all my own clients and friends to see you all.
Rachel G.
Submitted 04/12/18
If you are looking for a professional, thorough, and kind dermatologist, Susannah Andrews, PA is the perfect healthcare provider. She takes plenty of time to make sure you understand your diagnosis and explains what you can expect. Her nurse, Rosie, is an added value when seeing Susannah. They both not only care for adults, but have taken care of my children as well. Susannah is patient and calm when caring for my children. Thank you Susannah for being such a compassionate and competent dermatologist for my family. This practice is lucky to have someone like you caring for their patients.
Charles S.
Submitted 04/10/18
Dr. Robert Cook-Norris took the time to address my current issues and explained the why’s and the how to’ s help my skin. He and his assistant were very thorough in their questioning and their answers. Everyone in their office was very friendly.
Chelsie D.
Submitted 04/09/18
So happy to receive information on symptoms I’ve been experiencing for years!
Ina S.
Submitted 04/06/18
Other than a slight hiccup on check in, I could not have been more happy with my first visit to your office. The results will need to be evaluated in a couple of weeks.
Beth M.
Submitted 03/20/18
Caring nurse and Doctor.
Debra C.
Submitted 02/27/18
I’am so please with Dr. Cook-Norris. I had to have part of my ear-lobe removed today and when he was finished I was pleasantly surprised how wonderful it turned out. I would highly recommend him and his staff. It was so worth the drive from Bryan…..
Harrison H.
Submitted 02/23/18
Dr Shook is the best! I had such a great experience. I had never had skin cancer before, so I was so grateful to be taken care of in a way that set my mind at ease and I know that I am free of skin cancer now. What a relief, I highly recommend Dr Shook!!!
Leslie P.
Submitted 02/12/18
Our daughter saw PA Michelle for a 2nd opinion regarding persistent common skin problem. I don’t usually have issues with physicians, but we had seen a previous MD for the problem at another office (a few times) and my daughter was not seeing any changes with the treatment they offered and the doctor literally spent around 3 minutes with her each time. So, we changed offices to get a 2nd opinion and see if we could get her some help. Teenage years are hard enough without skin issues. We saw PA Michelle. My husband, daughter and I were very impressed with not only the time that she spent with us, but how detailed she was regarding the treatments she was prescribing. We even mentioned something else that wasn’t the #1 on the list and she helped my daughter with that as well. In addition to all that we were concerned with the change in our insurance in the new year, so she also tried to make sure that the treatments she was giving could hopefully be continued on the new insurance without too much out of pocket. I cannot say enough nice things about Michelle and her nurse (I’m sorry, I forgot her name). I highly recommend her. I plan to do my yearly check up with her as well!
Julie E.
Submitted 02/04/18
My daughter and I thank you Danielle and Nurse Candy for helping us by answering our questions, being patient with us, and taking the time to explain treatment to both my 9 year old and myself. Your office staff was welcoming and very professional. I have already recommended you to my friends.
James W.
Submitted 02/02/18
Everything was quick, efficient and very pleasant. The staff is great
Kelsey W.
Submitted 02/01/18
Doctors were so sweet and very helpful! Was in and out very quickly.
James N.
Submitted 02/01/18
I have been seeing Michelle for over 12 years and am excited for her and her patients that she has joined this team. Michelle is kind, personable and always professional. Her bedside manner is second to none always assuring that you are treated with dignity, respect, compassion and understanding. Michelle listens extremely well and fully explains any and all procedures to assure you are well informed and comfortable with any required treatment. She wants you to be involved in the decision making process. The personnel and staff at both locations are great. Regardless if by phone or in person they are very friendly, efficient and helpful. Everyone I have had contact with are terrific, including, just to name a few, Linda, Candy, Anna, Vanessa, Amanda and Dawn. Doctor Shook has assembled a top notch practice and is well worth my one-way drive of 28 miles to their office in The Woodlands.
Norma G.
Submitted 01/31/18
My mom had a small spot on the inside of her ear. Dr. Norris Took 3 biopsies to make sure he got all the cancer. Did a skin graft and now healing. She’s doing great. I would highly recommend doctor Norris. Not only for the good work that he does but his bedside manners the caring heart that he has is a specialty and a gift not given to too many doctors. I would highly recommend him to anyone. He definitely has a five-star, along with his staff members. If you need a dermatologist I highly recommend him.
Gary M.
Submitted 01/30/18
Very personalable and professional. Susannah explained everything completely
Robin G. D.
Submitted 01/29/18
My appt. was right on time. The staff who evaluated me were caring and listened. I went to the Methodist Willowbrook location.
Alexandra G.
Submitted 01/29/18
From the moment I walked into the reception area and was greeted as a person, not a number, I knew I finally found a doctor and staff that could make me feel comfortable and provide the help I needed. I was treated as if I was their only patient. Dr. Shook took his time, talked to me and put me at ease immediately. He took time to explain everything that was going to happen, and gave me time to ask questions. His nursing staff know how nervous the patient is and they took the time to help me relax and understand what would be accomplished during my visit. During all my followup visits, I was treated with kindness, patience and caring. Calling to ask questions, and scheduling appointments was easy, I would highly recommend Dr. Shook, the staff and facility to anyone who needs a great outcome before, during after skin surgery.
Abby M.
Submitted 01/26/18
Great! Lots of info
Susan L.
Submitted 01/26/18
Between managing my 89-year old mother’s doctor appointments and my daughter’s 4-year old triplets – one with leukemia, I may be an expert on doctor’s offices! With that in mind, I can honestly say my visit to TWSSC was outstanding. From the front desk to Candy, P.A. Michelle and Dr. Cook-Norris, this was an exceptionally friendly and professional practice. It’s rare in my experience to come across an office that goes above and beyond your expectations. I highly recommend!
Robin F.
Submitted 01/25/18
Office staff very professional and prompt. PA listened and gave options and plan for path forward. Nurse was friendly and helpful. Will be my dermatology office now!
Kathryn N.
Submitted 01/08/18
Thorough exam. Friendly and helpful. Glad I went.
Leane K.
Submitted 01/03/18
I love how on time my appointment was today. All the staff was very considerate and kind!
Kelly L.
Submitted 12/15/17
Amazing visit!!
Donald C.
Submitted 12/12/17
This was a very pleasant visit. The entire staff was very professional Dr.Shook provided me with options and of course I ask his recommendations. I highly recommend Specialists In Dermatology. Thanks Dr. Shook and staff
Kim B.
Submitted 12/12/17
I LOVED Susannah! She was so informative, kind, and just had an all-around fantastic bedside manner. She listened to my concerns and had a plan for everything. I’m looking forward to establishing with her as my regular Dermatologist!
Dena W.
Submitted 12/01/17
Everyone was friendly, professional and made me feel at ease. They explained everything clearly and answered all my questions. The procedure itself was very quick and painless.
Elaine B.
Submitted 11/01/17
Vanessa the nurse was very seeet and though
Sandra A.
Submitted 10/31/17
Suzannah is wonderful! Love the whole office! Very caring!
Yolanda M.
Submitted 10/18/17
Great visit