Testimonials & Reviews
Specialists In Dermatology
located in The Woodlands, TX & Houston, TX
Specialists In Dermatology always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 626 reviews with an average rating of 4.95 out of 5 stars. Please read what others are saying about Specialists In Dermatology below, and as always, we would love to collect your feedback.
Jennifer R.
Submitted 03/04/20
My first visit was yesterday and it was because of the care and concern from Shauna (nurse for PA Melissa Shearer) that I'm giving a 5-star review. She was absolutely amazing, very polite and courteous and made me feel so comfortable.
The appointment with Melissa went well but it did seem like she was in a hurry.
Connie S.
Submitted 03/04/20
Very polite professional office.
Doris S.
Submitted 03/03/20
I have used Specialist in Dermatology for two years now. Booth times I have seen Michelle Purtle PA-C. She is amazing. My husband and I both came in for skin screening for cancer. Michelle was very thorough and explained everything. Her assistant Shauna was so sweet and helpful. The staff is wonderful as well. I would recommend Michelle for anyone with dermatology needs.
Robert S.
Submitted 02/27/20
Having grown up when no sunscreens (SPF) were available, I have developed many skin cancers, both basal and squamous for which I have seen various dermatologist. In recent years, both Dr. Shook and Dr. Cook-Norris have identified carcinomas and performed surgery and skin grafts when necessary.
I highly recommend them and their staff. The physicians are highly trained, competent, and professional. Additionally, they are more than willing to answer questions and do not rush through your appointment.
Also, the entire staff: front desk personnel, nurses, and accounting group are efficient, courteous, and personable.
I highly recommend them with no reservations,
Robert S.
Daphne H.
Submitted 02/25/20
Dr.Cook Norris and Liz are a great team. My surgery went smoothly and and my scar (smack dab in middle of my face) is already almost unnoticeable about six weeks after MOHS surgery.
Polly H.
Submitted 02/20/20
My daughters and I have been seeing Susannah for many years!! We love her and her nurse, Rosie!! We have recommended many friends to your practice!! We are so happy with the staff!
We are not happy with the new appointment system. It is very difficult to get an appointment and they try and put you with another provider and tell you Susannah has nothing available for a month or two. It was never hard to get an appointment in the past. Please go back to your old system. It worked much better!
Clyde O.
Submitted 02/19/20
Greeted with a smile. All staff were friendly and professional. Large and comfortable waiting area. I highly recommend this facility and doctor's.
Jody H.
Submitted 02/14/20
My first visit to the clinic and my appointment was with Michelle Purtle. Shauna assisted. Michelle did a thorough check and made me very comfortable with her knowledge and expertise. Both Michelle and Shauna exhibited a caring attitude. A good sense of humor helps, too!
Georg H.
Submitted 02/10/20
Melissa is great. I waited until after the first of the year to have Melissa work on me again, this is because she left a previous dermatologist. Melissa is very thorough in her search for any signs of cancer. Melissa takes time to explain anything to you so that you comfortable with all that she does and what she finds.
Along with Melissa is her assistant Candy. What a fresh breath of air this woman is. Candy is very thorough with getting all the information needed for a very complete patient file. Also, she is great in assisting Melissa with the body scan and any procedure that Melissa undergoes. These ladies have your wellbeing in mind, very professional and great listeners. They do all they can to make your experience comfortable. They are a great compliment to Specialists In Dermatology.
Janice C.
Submitted 02/05/20
The whole team is absolutely excellent. I went because I had a mole that looked funny. I waited a long time before I finally went in thinking it was nothing. Michelle Purtle ( awesome) checked it and did a biopsy and it WAS melanoma. I was so freaked out and they were soooo good. Dr Shook did the removal ( great bedside manner-friendly, caring and explains as he goes) and got all the borders thank God. I have recommended them to many of my friends and clients. I actually wrote about the experience in my monthly newsletter for my business. I am grateful for these guys!! They are professional and wonderful humans. I strongly encourage everyone to go get your moles checked especially if you think something looks like as Michelle says like an “ugly duckling” or odd looking. Go in and have these awesome folks have a look. They will make you feel right at home.
Delbert D.
Submitted 01/30/20
I've used Specialist in Dermatology for two years now. Both times I was seen by PA-C Michelle Purtle and her assistant, nurse Candy. Both of these Ladies are phenomenal. Michelle provided treatment along with advice of how to keep myself healthy. Candy helped me feel comfortable about the exam,( it was like talking to a sister),she explained how to care for my skin in the future. She addressed all areas of concern and even supplied samples of creams and body wash. My spouse also is seen by these ladies and like myself recommend them to anyone with dermatology needs.
Stephen V.
Submitted 01/28/20
Visit was as scheduled and expected (annual check-up...3 areas required attention due to sun exposure: ear, top of head, and on my back. All staff were professional during check in, exam room, and checkout. I’m a long term patient and my medical evaluation/treatments meet & exceed expectations. Thanks
Scott E.
Submitted 01/28/20
Dr. Norris-Cook. Had surgery on face to remove cancerous area. Very satisfied with experience and the minimal scar left after procedure.
Kenneth B.
Submitted 01/28/20
Dr Shook is one of a kind. His skilled hands, personal interactions with the patient and the nurses that assist him make for a wonderful experience. His ability as a “seamster” leaves no scars when the incision has healed. With all that being said he is also a wonderful human being.
Rachel S.
Submitted 01/22/20
My son and I both saw Michelle Purtle, she was so amazing, kind, and understanding. Her assistant, Anna K was super helpful, kind, and understanding as well, the best bedside manners I have seen in a very long time. My son is on the Autism spectrum and Michelle and Anna were both so patient and kind to him. They were both very helpful. I couldn't ask for better care. This is the best dermatologist office we have been to by far. Anna you rock and we appreciate your hard work and kindness!! Michelle is by far the best thus far! Thank you to you both for your kindness and we look forward to seeing you both for a long time!!!!!!!
Mary F.
Submitted 01/22/20
The office itself is beautiful. Very calming—and I loved the music that was softly playing in the background! Melissa Shearer has been my provider for about 4 years. She is very kind, extremely knowledgeable, and so sweet! She makes you feel comfortable and assured. Her nurse Shawna was equally kind and sweet!! I highly recommend Melissa!
Theresa T.
Submitted 01/16/20
VERY welcoming, Candy is Awesome feels like i have known her for years!!! Dr. Michelle i would shout out recommendations for!!!! I set up an appointment for my 13 year to come see them as well.
Edward M.
Submitted 01/15/20
Dr Cook-Norris & his nurse, Candy are first rate. I enjoyed my appointment because I
knew they were very
knowledgeable about dermatology. Their kind spirit gave me confidence & trust as they explained my procedure. I am grateful for their excellent work. Thank you.
Gary C.
Submitted 01/10/20
They did great, very professional, love the bed side manor!
Chester T.
Submitted 01/10/20
Dr Cook-Norris is exceptional. Freddie was great.